Assistant Service Manager

Tom Kadlec HondaRochester, MN
6h$50,000 - $70,000Onsite

About The Position

At Tom Kadlec Honda , we’re more than just a dealership – we’re a community hub for car lovers and customer service enthusiasts. Every day, we strive to make every customer’s experience exceptional, and we’re looking for a motivated Assistant Service Manager to help us drive that mission forward. If you’re passionate about leadership, automotive excellence, and making people smile, we want you on our team! As our Assistant Service Manager, you’ll be the engine that keeps our service department running smoothly.

Requirements

  • Experience in automotive service management or dealership operations preferred.
  • Strong leadership and communication skills – you motivate, organize, and inspire.
  • Ability to thrive in a fast-paced environment while keeping cool under pressure.
  • Tech-savvy with dealership software and Microsoft Office.
  • A genuine passion for customer satisfaction .

Responsibilities

  • Leading & inspiring our team of service advisors and technicians to deliver top-notch service.
  • Ensuring customers leave happy by resolving concerns and creating unforgettable experiences.
  • Optimizing operations so our service department runs like a finely tuned machine.
  • Supporting training and growth opportunities for our staff – help us build the next generation of automotive pros!
  • Monitoring performance metrics and helping the Service Manager hit goals that matter.

Benefits

  • Paid time off (PTO), including vacation and sick leave
  • Fully vested Traditional and/or Roth 401(k) with company match
  • Medical, dental, and vision insurance
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
  • Telemedicine services 24/7
  • Employee Assistance Program
  • Employer-paid life insurance
  • Life and Accidental Death & Dismemberment (AD&D) coverage
  • Short- and long-term disability insurance
  • Critical illness and accident coverage
  • Financial planning tools and resources
  • Identity theft protection and legal support
  • Employee vehicle purchase programs
  • Discounts on products and services
  • Opportunities for advancement and professional development
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