Assistant Service Manager
About The Position
Assistant Service Manager – Fleet Maintenance Location: Knoxville, TN Full-Time | $50,000+ base plus commission Join a Company Built on Stability, Growth, and Excellence Founded in 1989, Acts Fleet Maintenance has earned a trusted reputation for delivering high-quality service in the transportation industry. With decades of success and continued expansion, we’re seeking a motivated manager to help lead branch operations and deliver exceptional customer service in a fast-paced environment. This is a great opportunity for someone with automotive or fleet service experience who enjoys managing people, processes, and customer relationships. What We Do Preventive Maintenance (PM) Inspections DOT Inspections Mechanical Repairs Tire Services Comprehensive fleet maintenance solutions
Requirements
- Automotive or transportation industry background preferred
- Strong verbal communication and customer service skills
- Organized, detail-oriented, and able to multitask
- Comfortable with data entry, reporting, and scheduling systems
- Dependable, punctual, and professional
- Positive, teachable attitude with problem-solving ability
Nice To Haves
- Previous Service Advisor or Service Management experience a plus
Responsibilities
- Serve as the primary point of contact between customers, technicians, and internal teams
- Schedule service appointments and follow up on customer needs
- Maintain steady workflow and track vehicle service timelines
- Communicate clearly and proactively to ensure high customer satisfaction
- Support daily branch operations with a focus on efficiency and quality
Benefits
- 401(k) with matching
- Health, dental, and vision insurance
- Life insurance
- Paid time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
