Assistant Restaurant Manager - Buffet (Shift Varies)

Monarch Casino & Resort•Reno, NV

13d

About The Position

Come join Team Atlantis! The Assistant Restaurant Manager supports the Restaurant Manager in the day-to-day operations of Toucan Charlie’s Buffet & Grille, including oversight of Supervisors, host/cashiers, bussers, dessert attendants, and food servers. This role assists with staff selection and interviewing, onboarding, and training of new Team Members, while providing daily leadership, direction, and operational support to the Buffet team. The Assistant Restaurant Manager helps resolve Team Member issues, promotes team building through positive and open communication, and actively supports a positive work environment. This position plays a key role in promoting excellent guest relations and assists in investigating and resolving food quality and service concerns.

Requirements

3–5 years of high-volume restaurant supervision or management experience.
Ability to obtain and maintain Alcohol Awareness Certification.
Ability to obtain and maintain Food Safety Certification.
Working knowledge of beer, wine, and spirits.
Strong organizational and time-management skills.
Strong interpersonal and communication skills.
Experience using POS systems.
Proficient in Microsoft Excel, Word, and Outlook.
Professional appearance in dress and manner.

Responsibilities

Assist in operating the restaurant in accordance with the Resort’s mission statement, “We will create every player’s paradise here at Atlantis.”
Support the Restaurant Manager in monitoring daily operations to ensure compliance with Food & Beverage standards, company policies, and all county, state, and health regulatory requirements.
Assist with reviewing and applying financial reports, sales data, and labor metrics to improve operational performance.
Ensure prompt, courteous, and consistent guest service in compliance with Atlantis and Food & Beverage standards.
Assist in maintaining proper staffing levels through interviewing, hiring, training, and onboarding of new Team Members.
Supervise, coach, and support Team Members to ensure service standards are met; assist with training, corrective action, and discipline as needed.
Prepare or assist with Team Member work schedules, station assignments, and daily coverage.
Participate in Team Member performance evaluations and disciplinary documentation in partnership with management.
Circulate throughout the restaurant to coordinate activities and ensure efficient, high-quality service to guests.
Monitor cleanliness, organization, and safety of the restaurant and ensure compliance with health and safety regulations.
Greet guests in a friendly and professional manner and assist in resolving guest concerns or complaints.
Communicate and collaborate with food shift supervisors, culinary teams, and Team Members to ensure smooth operations.
Know, understand, follow, and enforce all company and departmental policies and procedures.
Proficiently operate POS systems, Stratton-Warren inventory system, and office software including Microsoft Excel, Word, and Outlook.
Assist with repairs, maintenance coordination, and follow-up.
Maintain accurate documentation through company email and reporting systems.
Support cost control efforts through effective scheduling, inventory awareness, and waste reduction.
Support revenue growth through Team Member training, upselling initiatives, and use of financial reporting.
Contribute ideas and assist in implementing operational improvements and efficiencies.
Perform other duties as assigned.