Buffet - Restaurant Stock Attendant
About The Position
The Restaurant Stock Attendant is responsible for providing support and accurate service to all Team Members and Guests within the assigned restaurant. Maintains high performance standards, facilities, company objectives and high standards of cleanliness. Performs all duties in accordance with Valley View Casino & Hotel’s policies and within the realm of the Valley View Casino & Hotel’s Mission Statement. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Responsible for maintaining a fully equipped service station and storeroom to include: plates, silverware, glasses, napkins, milk, ice tea, coffee, water, condiments, etc. Assists team members with clearing all tables and resetting them for new seating, ensuring tables are set in accordance with venue standards and that customers are achieving a pleasurable dining experience. Performs as a team member with venue Host/Hostess, Supervisors, Food Servers and Kitchen Staff in maintaining a smooth and efficient operation. Assist stewarding team members in cleaning and dispersing flatware in accordance with specified procedures. Assist service team members with restocking new inventory, as needed. Maintain a cleanliness and organization of all side stations and storerooms. Other duties as assigned by Restaurant Manager and/or Supervisor(s). Responsible for conducting all responsibilities in a professional and ethical manner Responsible for maintaining a consistent, regular attendance record.
Requirements
- Strong organizational and interpersonal skills.
- Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals.
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Must successfully pass a drug screening test.
- Must be able to successfully pass applicable auditions or skill testing.
Nice To Haves
- High school diploma or GED equivalent.
- Previous restaurant and/or guest service experience.
Responsibilities
- Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
- Greet guests in a courteous and caring manner using personalized service.
- Responsible for maintaining a fully equipped service station and storeroom to include: plates, silverware, glasses, napkins, milk, ice tea, coffee, water, condiments, etc.
- Assists team members with clearing all tables and resetting them for new seating, ensuring tables are set in accordance with venue standards and that customers are achieving a pleasurable dining experience.
- Performs as a team member with venue Host/Hostess, Supervisors, Food Servers and Kitchen Staff in maintaining a smooth and efficient operation.
- Assist stewarding team members in cleaning and dispersing flatware in accordance with specified procedures.
- Assist service team members with restocking new inventory, as needed.
- Maintain a cleanliness and organization of all side stations and storerooms.
- Other duties as assigned by Restaurant Manager and/or Supervisor(s).
- Responsible for conducting all responsibilities in a professional and ethical manner
- Responsible for maintaining a consistent, regular attendance record.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
