Assistant Restaurant Manager (FT) ("El/la Asistente de Gerente de Restaurante")
About The Position
The Assistant Restaurant Manager ("El/la Asistente de Gerente de Restaurante" ) supports the daily operations of The Grill's front-of-house, working closely with the Restaurant Manager to lead the service team, uphold established standards, and deliver an exceptional dining experience. This position plays a key role in ensuring smooth execution of service, assisting in staff training and development, and reinforcing the resort's commitment to Forbes Five-Star and AAA Five Diamond service. The role also provides consistent leadership presence to support daily operations and team performance.
Requirements
- At least 1 - 2 years of relevant experience and/or training.
- A combination of experience, education, and/or training may be substituted for either requirement.
- Experience running a shift, scheduling, performance management, problem-solving, running day-to-day operations, hospitality & customer service skills
- Availability to work on weekends and holidays is required
- Must be able to attain a valid San Diego County Food Handler certification upon hire. Evans Hotels will provide this training and is to be completed at the company s expense.
- RBS Certification required.
- Ability to exemplify and always lead with a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
- Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 40 lbs.
- The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.
Nice To Haves
- Prior experience in a high-volume, upscale restaurant environment preferred.
- Experience with POS systems (MICROS, Aloha, or similar), OpenTable, and Microsoft Office Suite is a plus.
Responsibilities
- Oversee day-to-day restaurant operations with a focus on guest service, cleanliness, and team performance. Ensure alignment with hotel policies and brand expectations.
- Assist in meeting operational goals, including labor efficiency, quality assurance, and guest satisfaction metrics.
- Liaises with other operating departments to guarantee quality of services rendered
- Maintains a house bank and conforms to established cash-handling procedures.
- Recruit, train, and mentor front-of-house team members. Conduct regular coaching sessions and assist in performance reviews. Foster a positive, respectful work environment with high standards for service delivery.
- Maintain a hands-on presence during service to guide execution and guest interactions. Ensure prompt and effective resolution of guest concerns or service recovery needs. Champion a culture of hospitality and personalized service.
- Performs additional duties and responsibilities as directed by the leadership team.
Benefits
- Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
- Discounted Hotel Rooms for you, family and friends
- Free Employee Parking and/or discounted MTS Pronto card
- Free Meals & Refreshments during working shifts
- Career advancement opportunities!
- Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
- Discounts on cell phone bills, shoes, gym memberships, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
