Assistant Registrar

Roanoke College•Salem, VA

About The Position

The Assistant Registrar is responsible for supporting functions related to course set up, course offerings and classroom assignments; processes all student course change requests; prepares correspondence related to warnings, suspensions, and August and December graduations.

Requirements

High school diploma or GED
At least 3 years in a related position with experience in higher education preferred.
Able to handle large call volume and face-to-face inquiries in a friendly and professional manner.
Strong interpersonal, communication, and organizational skills required.
Proficient in MS Office products, with an ability to learn College specific software.

Responsibilities

Assists in answering phone and assisting students, faculty, parents and staff.
Processes all add/drop forms from students.
Monitors academic calendar deadlines and refers appeals to Registrar.
Assists in monitoring Registrar’s e-mail account in the absence of the Student Records Coordinator: forwards e-mail to appropriate staff member for response; answers e-mail pertaining to duties of this position; and refers appeals to Registrar.
Processes all student course change requests (adds, drops, and course withdrawals) from students.
Assists in the preparation of correspondence related to academic warning and suspension; prepares agenda for PARA meetings; serves as a resource to concerned parents and students.
Utilizes information available through the use of the College’s technology systems.
Inputs changes of grades, conversion of incomplete grades and student competencies
Supports registrar functions by assisting with processes related to commencement, proofreading various schedules, catalogs, and publications.
Assists in the work of registration.
Serves in the absence of other Registrar’s Office Staff members.
Contributes to the overall success of the department by performing all other duties as required.
Certifies student enrollment for education benefits for the VA; notifies the VA of all changes in a student’s enrollment and maintains records on all VA certifications
Reviews and confirms accuracy of updates the academic catalog in Colleague, based on action taken by the faculty (Coursedog)
Annually, prepares the Curriculum Change Summary.
Assists Associate Dean for Academic Affairs and Administration to input and maintain term master course and section scheduling and subsequent changes for all terms; Places note codes on student records for Washington Semester and study abroad.
In consultation with the Assistant Registrar, sets up and maintains course and section pre-requisites and monitors accuracy of pre-requisites for each term’s course offerings.
Schedules classroom assignments for course offerings and maintain files of all classroom charts; notifies person responsible for the College’s Master Schedules when term classroom assignments are complete.
Annually, prepares the Curriculum Change Summary.
Maintains, in conjunction with school administrative assistants, data regarding teaching spaces to ensure accuracy of equipment and seating records (Coursedog)
Types congratulatory letters to all students completing degree requirements in December and August.
Performs other duties as assigned.