Assistant Quality Assurance & Event Managemen

Comcare, Inc. • Greeneville, TN

24d

About The Position

TO ASSIST THE QUALITY ASSURANCE & EVENT MANAGEMENT DIRECTOR IN FULFILLING THE DUTIES OF THE QUALITY ASSURANCE & EVENT MANAGEMENT DEPARTMENT

Requirements

• HIGH SCHOOL DIPLOMA OR GED
• TWO YEARS’ EXPERIENCE WITH INTELLECTUALLY AND DEVELOPMENTALLY DISABLED POPULATION
• ABILITY TO BE INSURED AS A VEHICLE DRIVER BY AGENCY’S INSURANCE PROGRAM.
• HAVE A VALID TN DRIVER’S LICENSE.
• ABILITY TO WRITE INVESTGATIVE REPORTS, EVENT REPORTS, AND CORRECTIVE ACTIONS REPORTS.
• GOOD KNOWLEDGE OF BASIC ENGLISH SUFFICIENT TO READ INSTRUCTIONS, KEEP RECORDS AND WRITE REPORTS.
• SUCCESSFUL COMPLETION OF DRUG SCREEN.
• SUCCESSFUL COMPLETION OF BACKGROUND AND REFERENCE CHECK.
• ABILITY TO PERFORM THE ESSENTIAL FUNCTIONS AND ACTIVITIES OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATIONS.

Responsibilities

• ASSISTING THE EVENT MANAGEMENT COORDINATOR. A. MONITOR DAILY REPORTS IN ELECTRONIC REPORTING SYSTEMS, E-MAILS, AND PAPER. B. FOLLOW-UP ON ANY EVENTS REPORTED IN ELECTRONIC REPORTING SYSTEMS, EMAILS, AND PAPER. C. ASSIST IN COMMUNICATION BETWEEN STAFF AND MANAGEMENT AS NEEDED TO RESOLVE ANY ISSUES RELATING TO EVENT MANAGEMENT BY TRAINING/RETRAINING AND CREATING POLICIES. D. ASSIST IN BI-WEEKLY EVENT MANAGEMENT MEETINGS, CREATE MINUTES, AND FOLLOW-UP TRACKING. E. ATTEND ALL Q MEETINGS. DOCUMENT IN NOTES. F. ATTEND ALL RELEVANT ISP/PSCP OR IDT MEETINGS. G. COMPLETE AND SUBMIT REPORTABLE EVENTS TO STATE. H. COMPLETE FOLLOW-UP OF REPORTABLE EVENTS INCLUDING DATA TRACKING I. NOTIFY ALL RELEVANT ENTITIES WHEN A REPORTABLE OCCURS PER POLICY. J. ABLE TO SET AND MEET DEADLINES.
• ATTEND AND PASS INVESTIGATOR TRAINING TO BECOME A CERTIFIED INVESTIGATOR. A. ASSIST IN / OR COMPLETE INTERNAL INVESTIGATIONS FOR MW/ICF PROGRAMS
• MONITOR, REVIEW, UPDATE, AND TRAIN ON THE EMERGENCY PREPAREDNESS PLAN
• MONITOR FOR FALLS AND ASSIST IN THE FALL PREVENTION PROGRAM
• PREPARE DOCUMENTATION FOR AND ATTEND HRC MEETINGS
• TRAIN STAFF DOCUMENTATION IN ELECTRONIC DATA COLLECTION SYSTEM
• TAKE ON-CALL RESPONSIBILITIES ON A ROTATING BASIS.
• ON-CALL FOR ANY EMERGENCY PERTAINING EVENT MANAGEMENT
• BE THE LEAD CONTACT WHEN QUALITY ASSURANCE & EVENT MANAGEMENT DIRECTOR IS UNAVAILABLE.
• ASSIST IN STATE SURVEYS AND STATE INVESTIGATIONS FROM ENTRANCE TO EXIT.
• HAVE A FLEXIBLE SCHEDULE FOR REPORTING AND INVESTIGATION NEEDS.
• ASSIST WITH MONITORING ELECTRONIC AND PAPER DATA FOR QUALITY AND ACCURACY.
• PERFORM OTHER DUTIES AS ASSIGNED.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED