ASSISTANT PUBLIC SAFETY MANAGER (46811)

GWCCA•Savannah, GA

About The Position

ASSISTANT PUBLIC SAFETY MANAGER SAVANNAH CONVENTION CENTER At the Savannah Convention Center, a Georgia World Congress Center Authority (GWCCA) managed facility, we aim to be the event venue of choice, driving economic growth and showcasing the uniqueness of Savannah, Chatham County and the State of Georgia. It’s what sets us apart and what fuels our vision to be the premier event destination delivering exceptional service and creating memorable experiences. Our team members, regardless of role or responsibility, are dedicated to bringing this commitment to life every day. If you are result-oriented, passionate about customer service, believe in teamwork, and possess an unwavering commitment to quality, then a career at GWCCA at the Savannah Convention Center could be your calling. Are you ready to begin your Authority Life journey? The Savannah Convention Center is currently seeking a Assistant Public Safety Manager to join our team! The Assistant Public Safety Manager reports to the Senior Public Safety Manager. The Assistant Public Safety Manager is responsible for performing supervisory duties to include but not limited to planning, monitoring, tracking costs, and reconciling billing for public safety and security services while working with SCC Sales and Event Staff, SCC Clients, and internal staff. Ideal candidates will share our values of authenticity, accountability, and teamwork while performing the essential duties and responsibilities of this position. The ideal candidate is a transformational leader who drives innovation. Successful employees at the Georgia World Congress Center Authority embody our core values: We are Accountable, We are Authentic and We are One!

Requirements

Strategic thinker with confidence and speed in execution
Proven leadership skills managing teams with a history of success
Excellent planning, analytical and negotiation skills
Ability to prioritize tasks & to manage workload using own initiative
High degree of integrity
Self-awareness
Thorough approach to tasks, completion, and follow-up
Strong oral and written communication skills
Ability to demonstrate leadership in the areas of motivation, positive influence and personal challenge
Working knowledge of Microsoft Office; ability to create timely and accurate spreadsheets, documents and PowerPoint presentations
A High School diploma or GED required
Minimum of three years security related experience, one year of which being supervisory experience preferred
Knowledge of NIMS and ability to successfully complete NIMS 100-400, 700
Experience with security-related technology

Nice To Haves

Bachelor’s Degree (preferred) from an accredited college or university with major course work in business administration, public administration, or another related field.
CPTED certification or ability to obtain
PSP or APP certification or ability to obtain
Experience in planning, organizing, staffing, budgeting, reporting to and billing clients for public safety personnel in a convention or special event setting preferred

Responsibilities

Under the direction of the Public Safety Manager, the Assistant Public Safety Manager ensures the effective deployment, supervision and use of SCC Public Safety Services in coordination with event staff
Schedules, manages and monitors work of SCC Public Safety Officers, security staff, and contractors of the SCC
Monitors delivery of security services, tracks costs and reconciles billing of public safety security services for the Department of Public Safety
Synchronizes SCC Police and Security contracted services with the Security Manager and other internal departments of the SCC to ensure proper coordination of activities.
Analyzes problem areas of the public safety services process; creates solutions to resolve problems within the public safety function.
Works with contracted security companies to obtain supplemental coverage when needed; reconciles their billing of services to the Authority.
Assists in overall logistical management of security staff for events.
Provides direct supervision of security staff.
Personally participates in and provides direct SCC Security services during events.
Monitors and reconciles security staff’s time records.
Complete shift assignments as required in accordance with established guidelines.
Patrol of the facility; patrolling may include foot, bike, and/or vehicle patrolling.
Accurately complete written incident reports and departmental documents.
Perform crowd control.
Perform physical security, crime prevention and safety inspections.
Respond to emergency situations.
Investigate complaints or calls for service.
Investigate incidents, documents, and files reports as required by the Public Safety Manager
Serve as a point of information to the general public and Public Safety event staff.
Participate in departmental meetings as required.
Actively participate in the Authority training programs as required.
Accurately document and complete administrative paperwork.
Comply with The Authority policies and procedures associated with such programs as risk management, safety, and emergency management.
Maintain an ethical and professional image when interacting with internal and external customers in to ensure customer satisfaction.
Perform other duties, functions, special projects and responsibilities as assigned by the SCC Senior Public Safety Manager.