Assistant Property Manager

HomeRiver Group • East Orange, NJ

11d

About The Position

As our Assistant Property Manager, you are primarily focused on ensuring an exceptional owner experience. You will support the Property Manager in overseeing the day-to-day operations with a significant emphasis on managing owner inquiries and requests. This involves taking notes, documenting interactions in Salesforce, and synthesizing information across various systems to ensure owners receive the reliable service they trust. Experience with platforms like Salesforce, Propertyware and Meld will be incredibly helpful in your daily tasks. You'll partner with our internal resident coordinators on resident-related matters and occasionally assist residents with work orders via Meld, phone calls, and emails. Your friendly demeanor and positive attitude set the tone for the owners, and your ability to effectively navigate information and provide clear communication is key. You will proactively work to maintain strong owner relationships, taking pride in helping provide well-managed living arrangements for our tenants while maximizing profits for our owner's and HomeRiver Group.

Requirements

• High school diploma or equivalent required.
• 2+ years of property management experience required.
• Valid driver's license and willingness to drive locally required.
• Computer proficiency and the ability to quickly learn various software programs including G-Suite applications, (Gmail, Google Drive) and Microsoft Office applications.
• Life-changing customer service skills, particularly in owner relations.
• Are you confident and self-motivated?
• Do you have excellent communication skills, both verbal and written?
• Are you energetic and outgoing?
• Do you have a sense of urgency to get things done and address issues?
• Are you friendly and welcoming with exceptional interpersonal skills?
• Do you have a strong work ethic and thrive in a fast-paced environment?
• Are you loyal and trustworthy?
• Do you take on tasks with a high degree of attention to detail and quality?
• Can you effectively prioritize multiple tasks?

Nice To Haves

• Leasing experience is preferred.
• Experience with Entrata or similar property management systems

Benefits

• Competitive salary, depending on experience.
• Leasing incentive program eligible
• A full benefit package including medical, dental, vision, life insurance, AD&D and a flexible spending account (FSA)
• 401(k) plan with employer match of up to 3%
• 10 paid company holidays
• Paid time off (PTO), Volunteer Time Off, Birthday Time Off, and Wellness Time Off
• Voluntary Life insurance, AD&D insurance, long-term disability and short-term disability offered
• Employee Assistance Program
• Cell phone stipend & Mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees