Assistant Property Manager

Pivotal Housing Partners LLC•Douglasville, GA

2h•$22•Onsite

About The Position

Key things that you want to know about this role: Job Level: 1+ years experience will set you up for success in this role Job Location: This important role supports our Reserve at Douglasville (286 units multifamily) in Douglasville, GA Position Type: Full-time and the ability to be on call to support our residents for emergencies Pay Range: $22+/ HOUR -- we believe in a culture of transparency About Us: Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents. We are able to provide high quality properties and customer service because of the commitment to excellence by all of outstanding team members. If you hold yourself to a high set of standards, embrace a positive service-minded demeanor, enjoy working through shifting priorities, and want to join a fulfilling environment with growth opportunity, Pivotal has an outstanding position for you. As our Assistant Property Manager (we call them "Community Managers" because you are taking care of the community (people, pets, and things) -- not just a property or an asset), you will be responsible for the day-to-day operations of the community, including compliance, operations, concierge resident service, and financial performance, while assisting in the management and maintenance of all facets of assigned apartment communities.

Requirements

1+ years of management experience in property management, retail or customer service industry
Availability for after-hours emergency needs, may include weekends with work beyond 40 hours
Prior experience with YARDI preferred
Ability to analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals
General math/reasoning/problem solving skills

Responsibilities

Attract new residents by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units
Manage resident relations and proactively develop solutions for any potential issues
Assist with accomplishment of financial objectives by collecting rents, paying bills, forecasting requirements, scheduling expenditures, analyzing variances, and monitors regularly to help develop strategies for optimal financial performance
Review rental applications and prepares/reviews all new resident paperwork
Schedule and supervises apartment turnovers
Assist in property marketing
Conduct outreach to local businesses to promote the community and build positive relationships among current and prospective residents, vendors, and clients
Ensure physical condition of properties regularly meet community standards and adhere to all Fair Housing laws

Benefits

Eligibility for semi-annual merit increases: January and July
Paid every Friday
Quarterly Bonus Opportunities – Site team members are eligible for performance-based bonuses each quarter when key KPIs and property metrics are achieved, rewarding strong results and teamwork.
Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs
HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
Retirement Savings: 401(k) plan with company match to support your future
Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
Professional Growth: Professional development assistance to support your career goals