Assistant Project Manager (SNAP)

Information Systems & Networks Corporation

About The Position

At ISN Corporation, headquartered in Bethesda, Maryland, we deliver specialized professional services to over 100 Federal government agencies across the country. Our reputation for excellence and results has earned us a spot on the Washington Business Journal’s list of the 50 Fastest Growing Government Contractors, as well as the Inc. 5000 list of Fastest Growing Private Companies—two years running! We’re not just growing fast—we’re building something great. ISN is actively seeking an experienced Assistant Project Manager to support Supplemental Nutrition Assistance Program (SNAP) programs. Specific tasks for this role may include but not limited to the following:

Requirements

Minimum of 5 years investigative experience (i.e. government/private investigative work)
Minimum of 5 years of senior or supervisory management experience with proven ability to resolve client issues, adept at management and technical review to ensure quality
Minimum of 2 years' experience managing a nationwide field staff for government projects
Bachelor’s degree from an accredited four-year college or university
Strong written and verbal communication skills, including experience preparing client-facing reports.
Proficient in navigating multiple systems simultaneously, maintaining data accuracy, and ensuring compliance.
Must be available to travel as needed
Demonstrate ability to manage tasks remotely to meet program needs
Must be U.S. citizen
Must willing to undergo federal background check to obtain security clearance as needed

Nice To Haves

Experience with government contract performance standards, reporting requirements, and quality control frameworks is preferred.
Working knowledge of SNAP requirements, policies, and procedures, particularly as they relate to retailer investigations, compliance, and enforcement.
Demonstrate proficiency in secure case management, data tracking, and collaboration systems to support remote oversight, quality review, and performance monitoring of nationwide government investigative programs.

Responsibilities

Support in planning, executing, and monitoring nationwide SNAP retailer investigative activities.
Assist with daily operational oversight of nationwide field investigative staff.
Ensure investigative activities comply with USDA FNS regulations, SNAP requirements, privacy standards, and evidentiary guidelines.
Track project milestones, deliverables, and timelines to ensure contract compliance and on-time submission.
Support corrective action plans and follow-up activities when performance or compliance gaps are identified.
Support in responding to customer inquiries, data calls, and issue resolution.
Assist in compiling program metrics, performance reports, periodic status reports, and overall program deliverables.
Support process improvement initiatives to enhance investigative efficiency, quality, and compliance.