SNAP to Work Manager

Commonwealth of Massachusetts•Lawrence, MA

6d•$70,000 - $73,000•Onsite

About The Position

THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast. The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps. We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England. We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success. POSITION: SNAP to Work Manager (Staff Associate): Center for Adult Education; Lawrence Campus (45 Franklin Street); 37.5 hours per week; Non-Unit Professional Position. SUMMARY: The SNAP to Work Manager leads the development, implementation, and management of noncredit contextualized ESOL and workforce training programs specifically designed for SNAP Employment & Training participants. This role ensures high-quality programming, effective partnerships, and sustainable funding compliance to support English language learners and adult education students in achieving their employment and educational goals.

Requirements

Bachelor's degree in Education, Social Services, Public Administration, or related field required or an equivalent combination of education, training and experience.
Three (3) years of related experience with at least one in adult education or workforce training programs, preferably SNAP Employment & Training or similar initiatives
Two (2) years of experience with data management, reporting, and program evaluation tools.
Knowledge of noncredit program administration, curriculum development, and ESOL instruction.
Proven ability to manage budgets, payroll, and grant-funded program compliance.
Excellent communication, leadership, and collaboration skills.
Ability to build and maintain community partnerships.
Demonstrated commitment to equity, diversity, and inclusion in adult education.

Nice To Haves

Master's degree in Education, Social Services, Public Administration, or related field required
Familiarity with college administrative systems (e.g., Banner) and marketing platforms.
Bilingual (Spanish and English)

Responsibilities

Lead the planning, implementation, and evaluation of SNAP Employment & Training programs to ensure alignment with federal, state, and local guidelines.
Strategize with the Executive Director of the Center for Adult Education to develop high-quality, sustainable programming for English language and adult learners.
Supervise SNAP program staff to ensure efficient operations and professional growth.
Recruit, hire, onboard, and supervise instructors to ensure high instructional quality.
Lead ongoing program evaluation with a focus on data-informed decision-making and equity.
Recommend and implement strategies for continuous improvement to enhance outcomes for SNAP participants.
Develop and manage the program budget, track expenditures, and oversee reimbursement invoices.
Ensure accurate financial recordkeeping in Banner.
Review for accuracy and authorize instructor and staff payroll, PAR forms, requisitions, etc.
Support SNAP audits, site visits, grant reporting, and new grant submissions.
Collaborate with SNAP instructors on curriculum development, course design, book selection, and instructional materials.
Ensure that courses align with Life Long Learning and Extended Education (LLLEE).
Support SNAP instructors to ensure compliance with program standards as well as college and department policies.
Develop and manage marketing and outreach in collaboration with the CAE team and MARCOM.
Build and sustain partnerships with MassHire, NECC departments, and community-based organizations to enhance referrals and expand program reach.
Represent the SNAP program at professional networks and events.
Use PATH and DTA systems to confirm participant eligibility, enroll participants, document participation, track outcomes, and manage budgets and reimbursements.
Support SNAP students manage barriers in order to promote retention, engagement, and success.
Assist with SNAP student registration, instructor onboarding, course setup, and evaluation.
Attend required training related to security, compliance, and program implementation.
Ensure accurate and timely tracking of program outcomes, including enrollment, completion, skill gains, credential attainment, and employment.
Collaborate with Finance on budget reconciliations and financial reporting.
Other duties as assigned.