Assistant Program Manager - Wharton Executive Education

University of Pennsylvania

3d•$24 - $28

About The Position

Founded in 1881 as the world’s first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in both Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive Education’s individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a dynamic community of staff, bringing a wide range of skills, experiences, and perspectives. To learn more, visit www.wharton.upenn.edu. The Assistant Program Manager (Assistant PM) is responsible for the successful organization of program materials, including the creation of websites and enotebooks for assigned open enrollment and custom Wharton Executive Education programs held at the Steinberg Conference Center. The Assistant PM will also provide support for open enrollment and custom virtual programs. The Assistant PM will respond to questions in advance of programs, welcome learners at registration, and provide ongoing support to enhance the experience of learners throughout the program. The Assistant PM will create group surveys, manage simulation preparation, arrange transportation, and will create accurate learner badges, tents, and certificates. The Assistant Program Manager will work in accordance with standard operating procedures to ensure a seamless, high-quality experience for learners. Assistant PM will work with the highest level of professionalism and will sometimes be required to work early mornings, late evenings, and some weekends to support assigned onsite and virtual programs.

Requirements

Bachelor’s degree preferred with a minimum of 2-3 years' experience or an equivalent combination of experience and education; experience preferably coordinating training programs or special events in a corporate or university environment.
Ability to work autonomously and in a team-based environment.
Proficiency with Outlook, PowerPoint, Excel, Zoom, Teams and ability to easily adapt to new systems.
Effective project management skills for management of ongoing multiple priorities.
Ability to maintain composure, effectiveness, and a pleasant demeanor under pressure.
Effective oral and written communications skills, to listen actively and explain information clearly.
Ability to work weekends, early mornings and evenings as needed and to serve as essential staff in emergencies.

Nice To Haves

Experience with public speaking a plus.

Responsibilities

Collaborate with program managers and program directors to organize program materials, create program websites, and provide support for onsite and virtual executive education programs, as assigned.
Respond to learner requests in advance of program and throughout program week. Ongoing communication with program team to ensure accurate and timely learner communications.
Input critical program details into various ExecEd systems – Ben Buys, Enlight, Wharton Direct, Canvas, and other platforms as required to ensure seamless program experience.
Create notebooks and e-notebooks, group surveys, and POs for program giveaways.
Arrange transportation for offsite groups and special events.
Review classroom setups to ensure all required standard and special-order items are in place to support the program.
Review break-out rooms and case studies to ensure they are set up for learners.
Create group lists for break-out activities.
Other duties and responsibilities as assigned.

Benefits

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.