Assistant Program Director

Justice Resource Institute • Housatonic, MA

1d • $54,000 - $103,000

About The Position

Are you the Assistant Program Director we are looking for? In this role, you will have the opportunity to work collaboratively with the senior team to ensure the operations of all residential and day programs. You will be a leader to all staff, and will oversee service provision, staffing, program schedules, clinical and medical services, quality assurance activities, and site maintenance. This role requires a blend of leadership skills to ensure provision of well-managed quality services and a deep commitment to the dignity and respect of each individual we serve. Berkshire Meadows, located in Great Barrington offers multiple services and programs for individuals with complex and significant medical, intellectual and developmental differences. Programs include a 365-day-a-year residential school for students between the ages of 6 and 21, residential and day habilitation programs for adults, and 24/7 nursing and medical services. Berkshire Meadows operates both in community settings and at a beautiful campus with state-of-the-art equipment and therapy animals, as well as a fully accessible indoor pool.

Requirements

• Must be 21 years or older.
• Bachelor’s degree in psychology, education, social work, or a related field from an accredited college or university.
• At least three years’ management experience with child or adult special education, congregate care, day habilitation, or residential services.
• Excellent communication skills (oral, written, and electronic platforms).
• Demonstrated ability to lead complex service environments with multi-service sites, clients and staff.
• Knowledge of the needs of the populations served and understanding of the range of care and treatment required.
• National driving record check, driver’s license confirmation, national criminal background check, DPPC, DDS, and DEEC background checks using fingerprints, and Office of the Inspector General Background check.
• Maintain valid driver’s license.
• Ability to organize and prioritize work
• Ability to be certified in required crisis prevention and intervention training, MAP and in American Red Cross CPR/First Aid.
• This position requires travel to JRI sites in other locations and on-call availability.

Nice To Haves

• Bilingual Spanish fluency preferred.

Responsibilities

• Plan, manage, and direct consistent with program philosophy and mission.
• Participate in the Program’s Senior Leadership Administrative Team.
• Implement program goals and objectives consistent with the annual strategic plan.
• Remain up to date in the field and continue professional growth through participation in conferences, seminars, and professional and advocacy, maintaining required training and professional certification, and contributing to research and evaluation in the field.
• Supervise and evaluate certain department heads/directors; and provide training and development opportunities to enhance services and their professional growth.
• Implement systems, to monitor monitoring the appropriate delivery of all services and quality care in safe and healthful environments.
• Oversee clinical and medical staff and ensure the availability of direct support, teaching and other operational staffing.
• Facilitate individual person-centered care/treatment planning for culturally appropriate, congruent and responsive services.
• Ensure program and service operations are conducted according to policies - safely, consistently, uniformly, and fairly.
• Ensure that documentation and reporting is done according to policy and regulation.
• Coordinate systems to ensure a strong response to emergencies or unusual events, including systems that prevent and respond to staff and client injuries or illnesses, and systems for fire and emergency drills.
• Maintain a cooperative relationship with community healthcare and behavioral health providers.
• Implement systems for incident review and investigation, according to JRI policies and procedures and the requirements of external bodies.
• Coordinate administrative, information, and data collection systems that monitor and provide continuous feedback on the quality and effectiveness of services in addressing client needs, program goals and objectives, and contract and fiscal compliance, including client / guardian satisfaction surveys.
• Ensure all services comply with requirements of licensing, accreditation, and certification standards. Prepare programs, staff and clients for licensing/accreditation/ certification reviews; and that ensure that action steps and violations are handled thoroughly and promptly.
• Implement program budgets and expenditure plans, developing and monitoring staff schedules to meet contract and funding requirements and client need.
• Develop collaborative and effective working relationships with staff, clients, families, the wider JRI, public and private funders and human service agencies, consumer and provider advocacy groups, and local community entities.
• Promote a positive and inclusive work environment where staff members of all backgrounds feel they belong, are included and valued.
• Maintain administrative and personnel management systems that ensure adequate staffing to meet service and contract requirements and client needs.
• Implement systems for payroll, recruitment, selection, onboarding and training of staff in compliance with all applicable state and federal regulations; and that insure timely Staff performance evaluations and consistent supervision

Benefits

• We offer a $2,000 bilingual bonus to new hires who speak a second language other than English!
• Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!
• Access to our excellent Blue Cross medical and Delta Dental benefits.
• Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
• Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities!
• Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program.
• Generous paid time off up to 19 days for full time employees in your first year and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level