Assistant Program Administrator
About The Position
The Assistant Program Administrator plays a critical role in ensuring safe, compliant, and effective Day Habilitation programming by overseeing daily operations, supporting staff, and maintaining strong relationships with individuals served, families, funders, and agency partners. This role is ideal for a strategic, people-centered professional committed to elevating the quality of services provided. The Assistant Program Administrator supports the oversight and management of IAHD Day Habilitation programs, ensuring safety, regulatory compliance, operational efficiency, and high-quality services. This position works closely with staff at all levels to maintain strong performance, promote best practices, and support positive program outcomes.
Requirements
- Master’s degree in Administration, Psychology, Social Work, Mental Health, or related field with 3 years of experience supporting individuals with I/DD OR Bachelor’s degree in Human Services or Social Sciences with 3 years of experience supporting individuals with I/DD
- Minimum 1 year administrative experience required
- Self-starter with strong communication skills
- Ability to work under pressure and manage multiple priorities
- High energy, team-oriented mindset
- Knowledge of OPWDD, OMIG, DOH, and DFS regulations
Responsibilities
- Ensure the safety, well-being, and engagement of individuals in the Day Habilitation program
- Oversee program operations, census monitoring, units utilization, and quality control
- Manage petty cash distribution and reconciliation with Fiscal and the Director of Adult Day Services
- Lead compliance initiatives including weekly billing, quarterly internal audits, and regulatory adherence
- Hire, supervise, train, schedule, and support staff; participate in discipline when needed
- Maintain professional relationships with external and internal stakeholders (parents, funders, staff, agencies)
- Ensure alignment with OPWDD, OMIG, DOH, DFS, and internal policies
- Monitor day-to-day service delivery to ensure quality and consistency
- Supervise Day Habilitation staff; deploy staff efficiently and provide performance oversight
- Oversee program payroll, purchase orders, petty cash, and incident documentation
- Participate in department head meetings and the Adult Day Services committee
- Lead staff meetings, resolve conflicts, and review habilitation plans for effectiveness
- Serve as primary liaison to internal and external stakeholders, promoting collaboration
Benefits
- Competitive Salary
- Full Health Coverage (Medical, Dental, Vision, Rx)
- Agency-paid Life, Short- & Long-Term Disability Insurance
- 403(b) Retirement Plan with Financial Guidance
- Generous PTO: Vacation, Sick, Personal & Holidays
- Aflac Voluntary Benefits + Wellness Incentives
- Pre-tax Commuter Benefits
- PSLF-eligible Employer (Public Service Loan Forgiveness)
- Access to EAP & Exclusive Employee Discount Programs
- Tuition Reimbursement (after two years of employment)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
