Assistant Practice Manager

Kentuckiana Smile PartnersNew Albany, IN
10h$23 - $25Onsite

About The Position

Assistant Practice Manager - New Albany Join our amazing team in New Albany as an Assistant Practice Manager , where leadership meets purpose. This role embodies our core values of excellence, accountability, and patient-centered care. You'll step into a fast-paced, high-energy environment that thrives on problem-solving, collaboration, and abundant thinking. As Assistant Practice Manager, you won't just support operations - you'll help drive them. You'll play a key role in ensuring an exceptional patient experience while supporting team performance, office efficiency, and overall practice growth. This onsite opportunity offers an hourly pay range of $23-$25 , along with the chance to grow your leadership skills in a supportive, forward-thinking dental organization. If you're ready to make a meaningful impact in the dental community while developing professionally, we'd love to meet you. WHAT DOES YOUR DAY LOOK LIKE? As an Assistant Practice Manager, your day is dynamic, engaging, and leadership-focused. You'll: Support the Practice Manager in overseeing daily office operations Ensure smooth patient flow and an outstanding patient experience Assist with scheduling optimization, production goals, and workflow coordination Supervise and support front office team members Handle escalated patient concerns with professionalism and empathy Monitor administrative processes for accuracy and compliance Collaborate closely with clinical staff to ensure operational efficiency Help drive team accountability and maintain a positive, high-performance culture You'll be a visible leader in the office - setting the tone for customer service, teamwork, and operational excellence. This position requires a commitment of four days per week from 6:30 AM to 4:00 PM , offering both professional growth and work-life balance. ARE YOU THE ASSISTANT PRACTICE MANAGER WE'RE LOOKING FOR? To thrive in this role, you'll bring both experience and leadership mindset. JOIN US We're looking for driven, compassionate professionals ready to grow into leadership. If you're passionate about dentistry, team development, and creating an exceptional patient experience, this is your opportunity to step into a role where your contributions truly matter. Apply today and become part of a team that values excellence, collaboration, and impact.

Requirements

  • 2-3+ years of dental front office experience
  • Strong understanding of dental scheduling, insurance verification, and patient coordination
  • Exceptional communication skills with both patients and team members
  • Strong organizational and multitasking abilities
  • Detail-oriented with a high level of accuracy
  • Natural problem-solver who remains calm under pressure
  • Leadership qualities with the ability to motivate and support a team
  • Customer-centric mindset with a passion for delivering outstanding service
  • Positive, proactive attitude in a fast-paced environment

Responsibilities

  • Support the Practice Manager in overseeing daily office operations
  • Ensure smooth patient flow and an outstanding patient experience
  • Assist with scheduling optimization, production goals, and workflow coordination
  • Supervise and support front office team members
  • Handle escalated patient concerns with professionalism and empathy
  • Monitor administrative processes for accuracy and compliance
  • Collaborate closely with clinical staff to ensure operational efficiency
  • Help drive team accountability and maintain a positive, high-performance culture
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