Assistant Practice Manager
About The Position
Join our amazing team in New Albany as an Assistant Practice Manager, where leadership meets purpose. This role embodies our core values of excellence, accountability, and patient-centered care. You'll step into a fast-paced, high-energy environment that thrives on problem-solving, collaboration, and abundant thinking. As Assistant Practice Manager, you won't just support operations - you'll help drive them. You'll play a key role in ensuring an exceptional patient experience while supporting team performance, office efficiency, and overall practice growth. This onsite opportunity offers an hourly pay range of $23-$25, along with the chance to grow your leadership skills in a supportive, forward-thinking dental organization. If you're ready to make a meaningful impact in the dental community while developing professionally, we'd love to meet you.
Requirements
- 2-3+ years of dental front office experience
- Strong understanding of dental scheduling, insurance verification, and patient coordination
- Exceptional communication skills with both patients and team members
- Strong organizational and multitasking abilities
- Detail-oriented with a high level of accuracy
- Natural problem-solver who remains calm under pressure
- Leadership qualities with the ability to motivate and support a team
- Customer-centric mindset with a passion for delivering outstanding service
- Positive, proactive attitude in a fast-paced environment
- Takes ownership, thinks ahead, and genuinely enjoys helping a team succeed.
Responsibilities
- Support the Practice Manager in overseeing daily office operations
- Ensure smooth patient flow and an outstanding patient experience
- Assist with scheduling optimization, production goals, and workflow coordination
- Supervise and support front office team members
- Handle escalated patient concerns with professionalism and empathy
- Monitor administrative processes for accuracy and compliance
- Collaborate closely with clinical staff to ensure operational efficiency
- Help drive team accountability and maintain a positive, high-performance culture
- Setting the tone for customer service, teamwork, and operational excellence.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
