Assistant Parts Manager - HOLT Truck Centers

HOLT•Houston, TX

About The Position

Job Summary: Assist the parts manager in the supervision of activities relating to the management of the Parts Department including sales, purchasing, delivery, marketing, customer and vendor relationships, inventory control, administration, and personnel. Achieving profitable growth will be the primary objective. Essential Functions: Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission Identify, pursue, and maintain a constant flow of potential customers that meet or exceed established quotas through prospecting, networking, and referral activities Performs necessary duties for the safe, efficient, and profitable operation of the Parts Department and accomplishes sales objectives by supervising sales staff Train employees in company policies, department procedures, job duties, operational safety, and to support the goals of the company and not just the individual department Work to motivate all parts personnel to provide high levels of customer service Recommend solutions to customer needs, based on customer interests Maintains safe and secure environment by following safety and security standards and procedures, complying with codes Identify prospective customers by using business directories, following leads from existing clients, rental departments, and other internal salespeople, as well as your own lot and dealership check Updates job knowledge by participating in educational opportunities; reading about new products Maintain a system of inventory control and monitor accuracy Communicating goals daily, weekly, and monthly with Parts Department Foster cohesion between the parts department and other dealership departments Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs other duties assigned

Requirements

Supervisory skills
Mechanical aptitude and computer skills needed
Must have knowledge of company and OEM products
Ability to perform basic mathematics and calculate percentages
Ability to read and understand parts catalogs, service manuals and schematics
Ability to create customer orders
Ability to listen and communicate with customers, employees, and co-workers
Must have excellent verbal and written communication skills
Certification of ability to operate a forklift is required
A high school diploma and/or GED required.
Combination of education, training or experience that provides the required knowledge, skill, and abilities
Minimum of four years' experience in a Dealership
A valid driver's license is required
Employee is required to stand, walk, kneel, squat, crawl, bend, and twist
Employee may have to climb and/or lift to and over 40 pounds
Visual requirements are constant
Mobility of walking, standing, and bending is frequent
Dexterity, hearing, and talking requirements are constant
Visual ability to observe employees in the workplace, analyze operations and detect situations of concern

Responsibilities

Assist the parts manager in the supervision of activities relating to the management of the Parts Department including sales, purchasing, delivery, marketing, customer and vendor relationships, inventory control, administration, and personnel.
Achieving profitable growth
Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Identify, pursue, and maintain a constant flow of potential customers that meet or exceed established quotas through prospecting, networking, and referral activities
Performs necessary duties for the safe, efficient, and profitable operation of the Parts Department and accomplishes sales objectives by supervising sales staff
Train employees in company policies, department procedures, job duties, operational safety, and to support the goals of the company and not just the individual department
Work to motivate all parts personnel to provide high levels of customer service
Recommend solutions to customer needs, based on customer interests
Maintains safe and secure environment by following safety and security standards and procedures, complying with codes
Identify prospective customers by using business directories, following leads from existing clients, rental departments, and other internal salespeople, as well as your own lot and dealership check
Updates job knowledge by participating in educational opportunities; reading about new products
Maintain a system of inventory control and monitor accuracy
Communicating goals daily, weekly, and monthly with Parts Department
Foster cohesion between the parts department and other dealership departments
Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs other duties assigned
training employees; planning, assigning, and directing work; coaching and development; rewarding and disciplining employees; addressing complaints and resolving problems.