Aftermarket Account Manager - HOLT Truck Centers

HOLT•San Antonio, TX

About The Position

The Aftermarket Account Manager is responsible for promoting after-market parts and service solutions to an assigned customer base while actively pursuing new business opportunities to expand market share. This role is accountable for achieving sales goals within a designated territory, sustaining current customer relationships, and developing conquest accounts. The individual will work closely with the Regional Aftermarket Sales Manager to execute strategic initiatives and fulfill the business plan. The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Requirements

Strong knowledge of the On-Highway Truck industry and aftermarket landscape
Effective sales techniques, including prospecting, overcoming objections, and closing sales
Ability to build and sustain long-term customer relationships
Proficiency in Microsoft Office Suite
Critical thinking and analytical skills for problem-solving and decision-making
Outstanding customer service and interpersonal communication skills
Detail-oriented with strong organizational capabilities
Ability to clearly convey information verbally and in writing to diverse audiences
Competency in performing mathematical functions such as percentages, addition, subtraction, multiplication, and division
Self-motivated with the ability to work independently or as part of a team in a high-volume environment
Able to interpret technical documents, regulations, and professional literature
Ability to read, write, and understand information
Strong formal presentation skills for both small and large groups
High school diploma or equivalent required
Minimum of one year of relevant work experience required
Minimum of one year of direct sales experience required
Valid state issued Driver’s License required
This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
Regular communication with customers and colleagues; must be able to exchange accurate information
Frequent standing, walking, and occasional bending, kneeling, and reaching
Occasionally moves or transports items weighing up to 40 lbs. as necessary
Requires use of visual and auditory senses for environmental awareness and safe work execution

Nice To Haves

bachelor’s degree in a related field preferred
three or more years of On-Highway Trucking industry experience preferred

Responsibilities

Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Responsible for the sales and marketing of On-Highway Truck parts and service offerings
Provides comprehensive coverage and support to an assigned customer base
Organizes and plans daily sales calls, with a target of 5–7 visits per day
Conducts in-person visits to all assigned accounts monthly
Adheres to The HOLT Aftermarket Sales Process: Pre-call Planning, Opportunity Identification, Opportunity Investigation, Proposal Presentation, and Business Closure
Receives customer orders, serves as the primary point of contact, and supports education on parts and service programs
Collaborates with internal departments to identify and pursue sales leads
Supports the development and maintenance of quality improvement initiatives in safety, operations, financial performance, and customer service
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs other duties as assigned