Assistant Outlet Manager - Margaritaville Resort Orlando

NDM Hospitality ServicesKissimmee, FL
29d

About The Position

Margaritaville is more than a place ' it's a State of Mind. A paradise where laughs are louder, and smiles are wider where we create and deliver fun & escapism. The Assistant Outlet Manager assists in the successful operation of the resort outlets. They ensure the achievement of established food and beverage quality. Also, has a focus on guest service quality standards, departmental revenue and profit goals.

Requirements

  • Previous experience managing a team of food & beverage employees through motivation, coaching and development.
  • Proven experience supervising food & beverage service departments of 20+ employees.
  • Knowledge and ability to control factors affecting budget.
  • Proven excellence in customer service and experience to interact effectively with guests, all levels of management, associates, both inside and outside the organization.
  • Self-motivated to accomplish goals, with a strong sense of responsibility.
  • The ability to anticipate guest needs, multitask and direct quickly.
  • Excellent written and verbal communication skills.
  • Strong passion for Teaching & Learning.
  • Proficiency with general Microsoft Office applications.
  • Capable of using independent judgement/solid decision-making skill and ability
  • Required Experience: 2 + years related experience, including supervisory experience, or an equivalent combination of education and experience.

Nice To Haves

  • Preferred Education and formal training: Bachelor's degree or diploma in Hotel Management, Food & Beverage, or related field
  • Strong passion for Teaching & Learning
  • Proficiency with general Microsoft Office applications.
  • Capable of using independent judgement/solid decision-making skill and ability

Responsibilities

  • Manages all food & beverage cost of goods and inventory discrepancies
  • Ensures budgetary goals are met
  • Assists in ordering and receiving orders of all types and assists director in setting goals, developing strategies, procedures and policies
  • Ensures schedules are completed in an appropriate time and manages overtime hours
  • Performs basic Human Resources functions; interviewing, hiring, coaching, etc.
  • Actively works with Leads and Certified Trainers to ensure all new hire training is being done correctly and effectively
  • Completes, at the end of every month, the counting and entering of all Food & Beverage inventories
  • This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required
  • Assume additional responsibilities as assigned by the Director of Food & Beverage
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