Assistant Ops Manager

Cooks Home Assistance Care • Merrillville, IN

1d

About The Position

The Operations Manager is responsible for overseeing the day-to-day operations of the non-medical home care agency to ensure efficiency, compliance, quality service delivery, and staff accountability. This role serves as the operational backbone of the agency, ensuring services are delivered in accordance with state regulations, internal policies, and company standards.

Requirements

• 3–5 years experience in home care or healthcare operations
• Strong knowledge of non-medical home care services
• Leadership and supervisory experience
• Strong organizational and communication skills

Nice To Haves

• Prior management experience
• Knowledge of state home care regulations
• Experience with audits or surveys

Responsibilities

• Daily Operations Management
• Compliance & Regulatory Oversight
• Staffing & Caregiver Management
• Scheduling & Service Coordination
• Client Relations & Quality Assurance
• Intake & Onboarding Oversight
• Financial & Administrative Oversight
• Systems, SOPs & Process Improvement
• Leadership & Accountability

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed