Assistant Operations Manager

Gaudenzia, Inc.Philadelphia, PA
5h

About The Position

This is a supervisory position directing the activities of providers of service related to client intake, evaluation, and referral within a multi-service behavioral health treatment facility.  This position reports directly to the Operations Manager. The Assistant Operations Manager is responsible for the operation of the reception and admitting areas and for the safety and security of clients in the facility during all shifts. Duties include supervising, training and orienting new subordinates, planning, assigning and reviewing work, evaluating performance and advising on difficult or unusual problems.  Works in accordance with precedents and well-defined policies and procedures.  Contact is with clients, colleagues, and staff of other human service agencies and the general public.  Duties are performed under light supervision, and require an individual who is responsible, self-reliant, and able to function with composure in emergencies and other unusual situations. Work also involves supervision of shift supervisors and residential aide schedules and reporting requirements.   This individual must be available to work on a rotating schedule that includes nights, weekends, and overnight shifts to ensure management coverage 24/7.

Responsibilities

  • Directing the activities of providers of service related to client intake, evaluation, and referral
  • Operation of the reception and admitting areas
  • Ensuring the safety and security of clients in the facility during all shifts
  • Supervising, training and orienting new subordinates
  • Planning, assigning and reviewing work
  • Evaluating performance
  • Advising on difficult or unusual problems
  • Supervision of shift supervisors and residential aide schedules and reporting requirements
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