Meat - Assistant Manager

Bristol Farms•West Hollywood, CA

2d•Onsite

About The Position

This is a management-in-training position, requiring qualities such as confidence, commitment, and motivation to lead staff and oneself to success. Key personality traits include patience, even-temperedness, humbleness, humor, good listening skills, observation, perceptiveness, supportiveness, decisiveness, flexibility, analytical thinking, consistency, progressiveness, proactiveness, and the ability to encourage and coach. As a customer-service oriented and teacher position, the Assistant Meat Manager must be smooth-tempered and possess excellent people skills. The role also requires openness to growth and expansion in line with Bristol Farms’ goals and structure. The Assistant Meat Manager is expected to provide extraordinary customer service that exceeds expectations, following established policies and guidelines that emphasize a positive 'can-do' attitude, respect for others, and adaptability to workplace changes.

Requirements

High School diploma or general education degree (GED)
Six months to one-year related experience and /or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers, or employees of Bristol Farms.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to resolve conflicts in such a manner to create a win-win situation.
Ability to analyze a variety of situations, think through to a solution and implement the solution.
Ability to speak, read and understand English.

Responsibilities

Assists the Meat Manager with all Meat Department responsibilities.
Assumes all Meat Department responsibilities in the absence of the Meat Manager including but not limited to customer service, management, ordering, receiving of products and, scheduling, and paperwork.
Under the direction of the Meat Manager, is responsible for in-service training for all employees, including training documentation.
Assist the Meat Manager with the maintaining the appropriate profit margin in accordance to the approved pre-set budget, which entails, but is not limited to: sales goals, cost of goods, expenses, price changes and waste management.
Helps manage costs by controlling shrink and theft.
Assures high quality and proper quantity of products via proper ordering and receiving while under the direction of the Meat Manager.
Examines products bought for resale or received for storage.
Assures proper displaying and selling of all meat products to customers and advises customers on quality of food, method of handling, and other factors affecting preparing, freezing, and storage.
Responsible for all employees practicing the same techniques.
Responsible for cleanliness and sanitation of the meat back room.
Consistently walks around the back of the case to check the view from the front to assure clean, visible, and plentiful display of product.
Responsible for using the tools provided by management to ensure the success of the department.
Engages and coaches others in suggestive selling techniques.
Handles customer complaints in such a manner to assure customer satisfaction.
Assists with monthly safety meetings and assures that they fall within accordance to Cal Osha SB-198.
Documents all meetings and obtains employee’s signatures.
Conducts accident investigations and completes necessary paperwork within accordance to Cal Osha SB-198.
Maintains the Meat Department, including all meat, poultry, and seafood cases, under current health codes and Bristol Farms standards on sanitation and cleanliness.
Helps oversee and may arrange for all equipment to be fixed and cleaned.
Leads by example; models correct behavior and adherence to company policies and procedures.
Oversees the Seafood Department in the absence of the Seafood Manger.
Follows the employee handbook at all times, especially on service standards and appearance.
At all times, meets and exceeds Bristol Farms standards in service, quality, and cleanliness.
Directly supervises a total of 6-10 employees in the Meat Department.
Responsible for the overall direction, coordination, and evaluation of this unit.
Carries out supervisory responsibilities in accordance with Bristol Farms policies and all applicable laws.
Responsibilities include interviewing; training employee’s; planning, assigning, and directing work; appraising performance; rewarding and disciplining employee’s; addressing complaints and resolving problems.