Capriotti's Sandwich Shop - Assistant Manager

Capriotti's ANSH Hospitality•Marlton, NJ

11d•$18

About The Position

As Assistant Manager, you are the face of Capriotti’s — ensuring every guest enjoys uncompromising quality and service . You’ll lead the team to deliver hot food hot, cold food cold, fresh ingredients, and a spotless shop, all with a genuine smile.

Requirements

Service-oriented with a strong desire to help others
Time management skills; able to multitask while maintaining focus on guest experience and product quality
Tech skills : POS system experience; computer literacy (email, spreadsheets, documents)
Food Handler Certification (or ability to obtain one)
Work in temperatures from 0°F to 100°F
Stand/move for extended periods
Lift 50 lbs. up to 10 feet; balance and carry 25 lbs. up to 50 feet

Responsibilities

Team Leadership Recruit, hire, and retain top talent Coach, develop, and motivate team members following Capriotti’s training standards Identify development needs to foster growth and retention
Scheduling & Operations Prepare fair, cost-conscious schedules without sacrificing guest satisfaction or morale Maintain high service standards and uphold company culture
Food Quality & Compliance Ensure proper preparation, portioning, and presentation of all menu items Uphold Capriotti’s recipes for consistent guest experiences Oversee compliance with health, safety, and maintenance regulations
Financial & Sales Management Handle cash management, deposits, cost of goods, labor, and other financials Promote a “salesmanship” culture at the counter with suggestive selling techniques Manage purchasing, inventory, and waste control effectively
Marketing & Communication Support local and brand-wide marketing initiatives Communicate effectively with team members, guests, vendors, and corporate Build trust across all shop relationships
Problem-Solving & Resilience Analyze challenges and make sound decisions Stay calm and adaptable under pressure and shifting priorities