Assistant Manager - Wapakoneta

Goodwill Easterseals Miami Valley•Wapakoneta, OH

1d•Onsite

About The Position

The Assistant Manager assists the store manager in effectively managing a retail store to achieve sales goals and manage the expense budget. Key responsibilities include performing store opening and closing duties, handling banking procedures, and training and supervising store employees in retail operations. The role emphasizes excellent customer service, maintaining store standards for housekeeping, safety, and security, and managing stocking, display, and inventory. The Assistant Manager is also responsible for completing various reports accurately, enforcing retail policies, ensuring quality control, and assisting with employee scheduling. This position requires a flexible schedule to meet store needs, a proactive approach to continuous improvement, and support for equal opportunity employment efforts. The Assistant Manager will also provide direct supervision to employees and volunteers in the absence of the Store Manager, carrying out supervisory responsibilities such as interviewing, training, performance appraisal, and problem resolution.

Requirements

High school diploma or general education degree (GED).
Ability to perform each essential duty satisfactorily.
Maintain a valid driver's license.
Maintain a driving record acceptable to Goodwill's liability insurance provider.
Ability to pass a criminal background check.
Ability to pass random drug screens.
Knowledge of cash register procedures, stock control, banking procedures, merchandising and display.
Ability to supervise and train employees in cashiering, banking, stock, and display.
Ability to supervise and train in shipping/receiving functions, stock duties, merchandising, cashiering and customer service at retail location.

Nice To Haves

Experience in retail operations preferred but not required.

Responsibilities

Assist store manager with managing budgeted sales and expense to revenue (E/R).
Demonstrate the ability to effectively perform the duties of opening and closing the store as needed.
Performs banking procedures, including reconciliation of Daily Business Statements and deposit slips.
Trains and supervises store employees in retail procedures.
Display and model excellent customer service.
Ensures store is maintained in accordance with company policies on housekeeping, safety and security.
Performs stocking, display, and inventory duties.
Performs merchandise ordering as assigned.
Completes reports accurately as assigned including donation counts, mark-downs, time cards, readings, daily business statements, deposits, and cash drawer.
Enforces retail sales and donation policy and procedures according to the retail procedures manual.
Performs sales functions of stock rotation, merchandising and display efficiently and productively.
Ensure retail quality control standards are met (textiles, misc., and furniture) and all employees are knowledgeable of the criteria.
Assist with scheduling of employees to achieve optimum staffing in accordance with budget.
Follows the dress code as set by Goodwill and sets a professional example for employees.
Must work a flexible schedule to comply with the needs of the store.
Embrace the empowerment and continuous improvement culture in our agency.
Display and encourage the ability to offer suggestions and make decisions that will positively impact the store and cause our business to grow.
Assist store manager with the responsibility of the equal opportunity employment efforts and results, and take action to prevent harassment of employees.
Provide own transportation and adequate liability insurance for such.
Assist store manager with conducting effective store meetings.
Demonstrate a willingness and ability to work as a team member; demonstrate the ability to work independently.
Must maintain the ability to regularly lift and/or move up to 50 pounds.
Comply with all Agency policies, procedures and safety standards and ensure safety training throughout areas supervised and maintain same to meet CARF, Department of Labor and other regulatory standards.
Performs other duties as assigned.
Direct supervision of employees and volunteers in absence of Store Manager.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; opening and closing of store; daily manager on duty tasks in the absence of the store manager.