Keyholder Supervisor - Wapakoneta

Goodwill Easterseals Miami ValleyWapakoneta, OH
Onsite

About The Position

Goodwill Easterseals Miami Valley is an organization driven by empowerment and full inclusion, aiming to empower those with disadvantages and disabilities to improve their quality of life. As one of the largest employers in the region, with over 600 associates in retail stores alone, GESMV offers over 40 programs and services to the community, from job readiness to assistive technology. The company offers part-time and full-time positions with various schedules and hours. The Keyholder Supervisor will supervise store operations including loading and unloading trailers, processing textiles and wares, quality control, rotation, sales, and general operations.

Requirements

  • Minimum of High school diploma or general education degree (GED).
  • Knowledge and experience in cash register procedures, stock control, banking procedures, merchandising, and display.
  • Ability to pass a criminal background check and random drug screens.
  • Ability to supervise and train employees in cashiering, banking, stock, and display.
  • Ability to effectively perform the duties of opening and closing the store as needed.
  • Demonstrate a willingness and ability to work as a team member; demonstrate the ability to work independently.
  • Demonstrate organizational skills.

Responsibilities

  • Assist store manager with managing budgeted sales and expense to revenue (E/R).
  • Operate cash register accurately and efficiently, handling cash, checks, correct change, receipts, returns, voids, discounts, and credit cards.
  • Perform banking procedures, including reconciliation of Daily Business Statements and deposit slips.
  • Train and supervise store employees in retail procedures.
  • Display and model excellent customer service.
  • Ensure store is maintained in accordance with company policies on housekeeping, safety, and security.
  • Perform stocking, display, and inventory duties.
  • Perform merchandise ordering as assigned, including processing requests to transportation.
  • Work a flexible schedule to comply with the needs of the store.
  • Follow the dress code as set by Goodwill and set a professional example for employees.
  • Embrace the empowerment and continuous improvement culture, displaying and encouraging suggestions and decisions that positively impact the store and business growth.
  • Assist store manager with equal opportunity employment efforts and results, and take action to prevent harassment of employees.
  • Provide own transportation and adequate liability insurance.
  • Maintain the ability to regularly lift and/or move up to 50 pounds.
  • Comply with all Agency policies, procedures, and safety standards, and ensure safety training throughout areas supervised to meet CARF, Department of Labor, and other regulatory standards.
  • Perform other duties as assigned.
  • Directly supervise employees and volunteers in the absence of the Store Manager or Assistant Manager.
  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws, including training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; opening and closing of store; and daily manager on duty tasks.
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