Operations - Assistant Manager

Helix Traffic Solutions, LLCDenver, CO

About The Position

The Assistant Branch Manager will assist Management in creating and maintaining a smooth, productive, cohesive operation.

Requirements

  • Knowledge of basic computer software skills (Excel, Microsoft Word, and Outlook)
  • Interpersonal skills to give guidance, direction, and assistance to team members
  • Superior customer service and problem-solving skills
  • Excellent written and verbal communication and follow through skills
  • Comfortable in fast paced and high-pressure environments
  • Willingness to travel, working after hours, weekends and holidays.

Responsibilities

  • Work closely with current management and senior staff
  • Manage daily reports, timecards, and schedules
  • Assisting Branch Manager in ensuring quality control
  • Assisting Branch Manager in supervision of all branch personnel
  • Asist in conducting employee performance reviews.
  • Project management, profitability, and ticket/quantity review
  • Oversee scheduling and dispatch of crews
  • Logistics for job equipment assistance
  • Execution of company policies and procedures particularly related to HR, safety, and quality control
  • Assist in hiring, sanctioning, counseling, and termination of branch employees and executing required paperwork
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