Assistant Manager (Ranch Steakhouse Norman/FT) Safety Sensitive - Driving

Mathis Home • Norman, OK

1d

About The Position

EXAMPLES OF WORK PERFORMED FOR RANCH ASSISTANT MANAGER:

Provide level of service which ensures customers return.
Handle customer requests and complaints professionally.
Create and maintain a restaurant environment which invites and welcomes
customers to the restaurant.
Complies with company policies and procedures to ensure customer satisfaction
to achieve restaurant objectives.
Effectively manage employee turnover.
Provide a positive working environment and handle employment issues
appropriately.
Work in conjunction with host staff in setting up for dinner service by
preparing floor chart noting all call parties, specials instructions, and
special needs.
Ensure food facilities are kept clean, sanitary, and well maintained.
Manage and motivate staff to increase sales and ensure efficiency.
Training of all FOH staff.
Weekly ordering of supplies.
Monthly inventory.
Respond to customer complaints and comments.
Daily administrative back-office paperwork including tip sheets, house
account records, balance sheet, etc.
Walking the restaurant floor, meeting with customers, and managing FOH and
BOH staff (in conjunction with Kitchen Manager, other FOH Manager(s), &
General Manager)
Resolve staff questions, coordinate workflow, assist with hiring of
employees.
Prepare staff schedules.
Monitor employee schedules and hours.
Enforce all company policies and procedures.
Perform daily pre-shift meetings.
Maintain an accurate and efficient inventory and cost.
Schedule equipment repair.

EMPLOYMENT STANDARDS: Ability to communicate effectively with team members; positive attitude when working with customers; knowledge of employment and safety procedures; knowledge of food safety practices. Management experience required. Oklahoma liquor license required. must be at least 21 years of age with a valid Driver’s license with no more than 2 traffic violations or 1 chargeable accident within the past three years.

PHYSICAL ACTIVITY REQUIREMENTS:  To successfully perform the essential functions of the job, an employee must be able to perform the following: stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening, and repetitive motion.

Heavy Work: Lifting up to 20 lbs occasionally.

Work Environment: Occasional exposure to heat, cold, and water.

Mathis Management is an Equal Opportunity Employer.

Safety Sensitive

Requirements

• Ability to communicate effectively with team members
• Positive attitude when working with customers
• Knowledge of employment and safety procedures
• Knowledge of food safety practices
• Management experience required
• Oklahoma liquor license required
• Must be at least 21 years of age with a valid Driver’s license with no more than 2 traffic violations or 1 chargeable accident within the past three years

Responsibilities

• Provide level of service which ensures customers return.
• Handle customer requests and complaints professionally.
• Create and maintain a restaurant environment which invites and welcomes customers to the restaurant.
• Complies with company policies and procedures to ensure customer satisfaction to achieve restaurant objectives.
• Effectively manage employee turnover.
• Provide a positive working environment and handle employment issues appropriately.
• Work in conjunction with host staff in setting up for dinner service by preparing floor chart noting all call parties, specials instructions, and special needs.
• Ensure food facilities are kept clean, sanitary, and well maintained.
• Manage and motivate staff to increase sales and ensure efficiency.
• Training of all FOH staff.
• Weekly ordering of supplies.
• Monthly inventory.
• Respond to customer complaints and comments.
• Daily administrative back-office paperwork including tip sheets, house account records, balance sheet, etc.
• Walking the restaurant floor, meeting with customers, and managing FOH and BOH staff (in conjunction with Kitchen Manager, other FOH Manager(s), & General Manager)
• Resolve staff questions, coordinate workflow, assist with hiring of employees.
• Prepare staff schedules.
• Monitor employee schedules and hours.
• Enforce all company policies and procedures.
• Perform daily pre-shift meetings.
• Maintain an accurate and efficient inventory and cost.
• Schedule equipment repair.

Benefits

• Fun work environment!!
• Benefits Package - Health, Dental & Vision, 401K matching, Life Insurance, HSA, FSA, Accident, Critical Illness, and Hospital Indemnity coverage, Short and Long Term Disability and Employee Assistance Program
• Paid Vacation
• Employee Discounts 10%

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed