Slick City Ambassador

topconceptsGmbHPigeon Forge, TN
Onsite

About The Position

Ready to help lead the fun at Slick City Action Park? As Assistant Manager, you’ll work alongside the management team to keep the energy high and the thrills rolling in our world-class indoor slide and action sports park. This hands-on leadership role is all about supervising an awesome team, enforcing top-tier safety and service standards, and creating unforgettable --OMG experiences for every guest. You’ll drive revenue through outstanding service, killer party and event execution, and flawless daily operations — all while building a positive, high-energy team culture where everyone grows. At Slick City, strong leaders build future leaders. You’ll inspire, mentor, and support your crew, turning every shift into a chance for team members to level up and guests to make epic memories.

Requirements

  • 1–2 years of supervisory or team lead experience (entertainment, hospitality, retail, food service, or recreation preferred)
  • Strong leadership and interpersonal skills with the ability to motivate and support a diverse team
  • Excellent organizational, problem-solving, and multitasking abilities
  • Passion for delivering outstanding guest service and creating memorable experiences
  • Knowledge of food safety and sanitation standards
  • Models guest-first behavior, delivers excellent service, anticipates needs, and ensures positive experiences on every shift.
  • Supports the GM by guiding, motivating, and coaching team members. Recognizes achievement and helps develop future leaders.
  • Takes ownership of shift-level performance, including safety, service, and compliance with company standards.
  • Responds effectively to changes in operations, staffing, or guest needs, maintaining a positive and solution-focused approach.
  • Enforces safety protocols and food safety guidelines, ensuring team members follow all rules and regulations.
  • Communicates clearly and professionally with guests, team members, and leadership to maintain alignment and smooth daily operations.

Nice To Haves

  • experience in entertainment, hospitality, retail, food service, or recreation

Responsibilities

  • Jump in and help run smooth daily operations — from opening and closing the park to delivering seamless guest service and flawless shift execution.
  • Lead by example on the floor! Motivate and support your team, deliver on-the-spot training, guidance, and positive feedback to keep the vibe energetic and productive.
  • Make sure every guest walks away smiling — safe, clean, and totally thrilled. Handle concerns quickly and professionally with a can-do attitude.
  • Team up with the GM on hiring, onboarding, training, and scheduling. Keep timekeeping, attendance, and shift coverage on point.
  • Monitor inventory levels, restock supplies, and maintain accurate, efficient cash-handling procedures while upholding company standards.
  • Champion safety protocols and compliance. Help coordinate unforgettable birthday parties, group events, and special activities that guests will rave about.

Benefits

  • Competitive hourly rate with bonuses!
  • Health, dental, and vision insurance and so much more!
  • Paid time off and holiday pay
  • Professional development opportunities
  • Flexible schedule to support work–life balance
  • FREE park admission, plus discounts on food and retail at over 70 locations attractions!
  • Opportunities to grow with Slick City through training and career advancement

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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