Assistant Manager - Hillside, Illinois

Storage Mart • Hillside, IL

1d • Onsite

About The Position

Join Our Team as an Assistant Store Manager at StorageMart! At StorageMart, we pride ourselves on being a key customer touchpoint, where every interaction counts. Our core values—Easy, Clean, Service—reflect our commitment to making the customer experience seamless, providing the cleanest facilities, and delivering service that stands out. As an Assistant Store Manager, you will be a vital part of a thriving sector in retail, supporting store operations, delivering exceptional customer service, maintaining facilities, managing accounts, and occasionally traveling between locations. StorageMart is a family-owned business with a presence across the U.K., Canada, and the United States, and is one of the largest independent providers of self-storage solutions for businesses and individuals alike.

Requirements

• Strong communication and problem-solving abilities to effectively address customer needs.
• Exceptional organizational and time management skills.
• Willingness to work outdoors and maintain the grounds.
• A valid driver’s license
• valid insurance
• vehicle (mileage reimbursed for travel between stores)
• basic computer skills.

Nice To Haves

• Retail sales and administrative experience

Responsibilities

• Support Store Operations: Collaborate with the Store Manager to enhance business growth and maximize sales.
• Deliver Exceptional Customer Service: Engage with customers through phone, face-to-face, and email, ensuring they feel valued and supported.
• Maintain Our Facility: Open, operate, and close the office. Light maintenance and cleaning of the property to ensure it is clean, safe and secure for our customers and their belongings.
• Manage Accounts: Handle customer accounts, assist with account setup, and oversee general administrative tasks, including debt management.
• Travel Between Locations: Occasionally support other stores while maintaining our consistent standards across all sites.

Benefits

• Competitive Wage
• Retirement Plan Contributions: Company-supported workplace retirement plan.
• Growth Opportunities: A rewarding role where you can learn every aspect of our business.
• Recognition Programs: Milestone awards, company events, and use of Bonusly!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees