Assistant Manager - Hillside, Illinois
About The Position
Self-storage is one of the fastest growing sectors of the retail sales industry. StorageMart is the largest independent providers of self-storage for business and domestic customers in Canada, the United States and the U.K. StorageMart is looking for an Assistant Store Manager to be a vital part of a thriving sector in retail, serving as a key customer touchpoint. The role emphasizes the core values of Easy, Clean, and Service, aiming to provide a seamless customer experience, maintain clean facilities, and deliver outstanding service. As part of a family-owned business, the Assistant Store Manager will contribute ideas and grow with the company, which has a presence across the U.K., Canada, and the United States, expanding its portfolio and making a positive impact in communities.
Requirements
- Strong communication and problem-solving abilities to effectively address customer needs.
- Exceptional organizational and time management skills.
- Willingness to work outdoors and maintain the grounds.
- A valid driver’s license.
- Valid insurance.
- Vehicle (mileage reimbursed for travel between stores).
- Basic computer skills.
Nice To Haves
- Retail sales and administrative experience is a plus
Responsibilities
- Support Store Operations: Collaborate with the Store Manager to enhance business growth and maximize sales.
- Deliver Exceptional Customer Service: Engage with customers through phone, face-to-face, and email, ensuring they feel valued and supported.
- Maintain Our Facility: Open, operate, and close the office. Light maintenance and cleaning of the property to ensure it is clean, safe and secure for our customers and their belongings.
- Manage Accounts: Handle customer accounts, assist with account setup, and oversee general administrative tasks, including debt management.
- Travel Between Locations: Occasionally support other stores while maintaining our consistent standards across all sites.
Benefits
- Competitive Wage
- Retirement Plan Contributions: Company-supported workplace retirement plan.
- Growth Opportunities: A rewarding role where you can learn every aspect of our business.
- Recognition Programs: Milestone awards, company events, and use of Bonusly!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
