Operations Manager (Illinois)

Base Power Company • Chicago, IL

2d

About The Position

Base is looking for an Operations & Strategy Manager to lead our Chicagoland market—our first major expansion beyond Texas. This is a foundational leadership role responsible for the full operational footprint in Northern Illinois: warehouse and materials operations, field installation crews, and local market strategy.
You will own the end-to-end execution of getting Base systems into homes—from the moment parts arrive at our warehouse to the moment a customer’s battery is energized. The ideal candidate brings a "builder’s mindset"—someone who is equally comfortable on the warehouse floor, on a job site, and in a high-level planning meeting. This role is about laying the groundwork for long-term success and setting the standard for excellence in service delivery.

Requirements

• Experienced Leader: 5–8 years of experience in high-growth operations (e.g., Uber, Amazon, DoorDash), military leadership, or field service operations (e.g., Solar, HVAC, Electrical).
• Analytical & Technical: You are comfortable with data and can use it to diagnose problems, but you also have a functional understanding of (or interest in) the technical aspects of residential electrical systems and NEC compliance.
• Owner’s Mentality: You take extreme pride in your work. No task is too small, and no problem is too complex for you to tackle.
• Resilient & Adaptable: You thrive in "messy" environments and have a proven track record of building something from the ground up or stabilizing an underperforming region.

Responsibilities

• Regional Leadership: Own all operational outcomes for the Chicagoland market, including installation volume, warehouse throughput, quality, safety, and customer experience.
• Market Strategy & Scaling: Translate company-wide goals into local execution plans. Identify "signals" in the data to improve local performance and design processes that can scale from 10 to 1,000+ installs.
• Warehouse & Logistics: Supervise warehouse operations, ensuring 100% inventory accuracy (FIFO), WMS hygiene, and seamless material staging for field crews.
• Field Operations: Manage and mentor field installation crews and electrical leads. Ensure all work meets NEC standards and Base’s rigorous quality and safety protocols.
• External Stakeholder Management: Build and maintain critical relationships with local utilities (e.g., ComEd), permitting offices, and municipal stakeholders to ensure smooth deployment.
• Central Liaison: Act as the primary link between Chicago operations and Base’s central teams in Austin (Supply Chain, Engineering, and Product) to provide feedback from the field.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed