Capriotti's Sandwich Shop - Assistant Manager
About The Position
As Assistant Manager, you are the face of Capriotti’s — ensuring every guest enjoys uncompromising quality and service. You’ll lead the team to deliver hot food hot, cold food cold, fresh ingredients, and a spotless shop, all with a genuine smile. Company Overview: Capriotti’s Sandwich Shop is a fast-growing, fast-casual restaurant brand with over 100 locations and a strong focus on aggressive expansion. We pride ourselves on quality, service, and a fun, fast-paced work culture driven by our people. Every team member matters, and every contribution counts.
Requirements
- Service-oriented with a strong desire to help others
- Time management skills; able to multitask while maintaining focus on guest experience and product quality
- Tech skills: POS system experience; computer literacy (email, spreadsheets, documents)
- Food Handler Certification (or ability to obtain one)
- Work in temperatures from 0°F to 100°F
- Stand/move for extended periods
- Lift 50 lbs. up to 10 feet; balance and carry 25 lbs. up to 50 feet
Responsibilities
- Team Leadership Recruit, hire, and retain top talent Coach, develop, and motivate team members following Capriotti’s training standards Identify development needs to foster growth and retention
- Scheduling & Operations Prepare fair, cost-conscious schedules without sacrificing guest satisfaction or morale Maintain high service standards and uphold company culture
- Food Quality & Compliance Ensure proper preparation, portioning, and presentation of all menu items Uphold Capriotti’s recipes for consistent guest experiences Oversee compliance with health, safety, and maintenance regulations
- Financial & Sales Management Handle cash management, deposits, cost of goods, labor, and other financials Promote a “salesmanship” culture at the counter with suggestive selling techniques Manage purchasing, inventory, and waste control effectively
- Marketing & Communication Support local and brand-wide marketing initiatives Communicate effectively with team members, guests, vendors, and corporate Build trust across all shop relationships
- Problem-Solving & Resilience Analyze challenges and make sound decisions Stay calm and adaptable under pressure and shifting priorities
Benefits
- Employee discounts
- Flexible schedule
- Free uniforms
- Training & development
- Sign-on bonus (permanent hire)
- Competitive pay
- Flexible schedule
- Employee discounts
- Ongoing training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
