Operations - Assistant Manager

Helix Traffic SolutionsDenver, CO

About The Position

Assistant Manager Job Summary: The Assistant Branch Manager will assist Management in creating and maintaining a smooth, productive, cohesive operation.Duties/Responsibilities: Knowledge of basic computer software skills (Excel, Microsoft Word, and Outlook) Interpersonal skills to give guidance, direction, and assistance to team members Superior customer service and problem-solving skills Excellent written and verbal communication and follow through skills Comfortable in fast paced and high-pressure environments Willingness to travel, working after hours, weekends and holidays. Work closely with current management and senior staff Manage daily reports, timecards, and schedules Assisting Branch Manager in ensuring quality control Assisting Branch Manager in supervision of all branch personnel Asist in conducting employee performance reviews. Project management, profitability, and ticket/quantity review Oversee scheduling and dispatch of crews Logistics for job equipment assistanceExecution of company policies and procedures particularly related to HR, safety, and quality control Assist in hiring, sanctioning, counseling, and termination of branch employees and executing required paperwork

Requirements

  • Knowledge of basic computer software skills (Excel, Microsoft Word, and Outlook)
  • Interpersonal skills to give guidance, direction, and assistance to team members
  • Superior customer service and problem-solving skills
  • Excellent written and verbal communication and follow through skills
  • Comfortable in fast paced and high-pressure environments
  • Willingness to travel, working after hours, weekends and holidays

Responsibilities

  • Work closely with current management and senior staff
  • Manage daily reports, timecards, and schedules
  • Assisting Branch Manager in ensuring quality control
  • Assisting Branch Manager in supervision of all branch personnel
  • Assist in conducting employee performance reviews
  • Project management, profitability, and ticket/quantity review
  • Oversee scheduling and dispatch of crews
  • Logistics for job equipment assistance
  • Execution of company policies and procedures particularly related to HR, safety, and quality control
  • Assist in hiring, sanctioning, counseling, and termination of branch employees and executing required paperwork
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