Assistant Manager, Utility Meter Reading

Metergy Solutions • Philadelphia, PA

2d

About The Position

Metergy is seeking a highly adaptable Assistant Manager, Utility Meter Reading to support U.S. meter reading operations. This is a dynamic “swing” role, balancing field coverage with operational and administrative support (approximately 80% field / 20% coordination). The role supports the Meter Reading Manager and U.S. Field Services team, requiring frequent travel (Massachusetts to Washington, D.C.), with a primary focus on the Greater Philadelphia area. This position is ideal for someone who is organized, tech-savvy, and comfortable wearing multiple hats in a fast-paced environment.

Requirements

• Access to a reliable personal vehicle
• High School Diploma required
• 5+ years' of experience in Customer Service and/or Utilities
• Highly adaptable with the ability to manage a variety of responsibilities in a “swing” role
• Strong organizational, time management, and coordination skills
• High level of comfort with administrative tasks and office-based support work
• Proficiency with Microsoft 365 and strong overall technical aptitude
• Willingness and ability to travel frequently
• Strong communication and client-facing skills
• Ability to work independently in a field-based environment

Nice To Haves

• Experience in field services, meter reading, or route-based roles
• Administrative or coordination experience in a fast-paced environment
• Familiarity with the Greater Philadelphia area

Responsibilities

• Provide meter reading coverage across assigned regions, ensuring completion of scheduled readings
• Assist the Meter Reading Manager in day-to-day operations and additional tasks as needed
• Support U.S. Field Services with administrative, coordination, and field-related work
• Travel frequently across regions (Massachusetts to Washington, D.C.), with a focus on the Greater Philadelphia area
• Perform manual meter readings and submit accurate data using company systems
• Coordinate site access with property managers and maintain schedules
• Track progress and complete reporting using internal systems and routing tools
• Communicate and report onsite issues in a timely and professional manner

Benefits

• Excellent health coverage and life insurance benefits – no waiting period!
• Company-paid Long-Term Disability and Basic Life Coverage
• Flexible Spending Account (FSA) options
• 401K plan with immediate company match
• Generous Paid Time Off Plan plus 10 paid holidays
• Summer hours to enjoy the weather
• Regular Social events - happy hours, summer & holiday parties, & more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED