Assistant Manager, Technical Documentation

Universal Orlando • Orlando, FL

2d

About The Position

The Assistant Manager, Technical Documentation is primarily responsible for the coordination of training and guidance programs and supporting initiatives of Core Engineering & Safety. This includes the development and management of accurate and timely reports and tracking systems; entry of ride/show action items and/or processes; and assisting in the development of new training resources as required. Additional responsibilities may include supporting the revisions of controlled documents; organizing and developing scopes of work for projects from multiple disciplines, contract specifications and facility requirements; and, working with the Responsible Individuals (RIs). Working knowledge of multiple disciplines and experience documenting complex systems, including: Show Animation, Show Action Equipment, Ride Conveyance (numerous types), Ride and Show Control Systems, Hydraulic Power Systems, Lighting Systems, Audio Systems, Projection Systems, and/or Special Effects is preferred.

Requirements

• Familiarity with standard concepts, practices and procedures within the construction field.
• Strong and effective communicator, both verbally and written, with ability to interface with various departments of the company, as well as outside vendors and contractors
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Possess good organizational, analytical and problem solving ability.
• Detail oriented with proven ability to orchestrate and execute multiple activities simultaneously in a fast-paced environment using resources effectively and efficiently.
• Represent the company at all times with high moral and ethical conduct.
• Proven ability to work independently with little to no direction and maintain a strong focus on business priorities and be persistent in follow-through.
• Associate’s degree in a Technical Field required.
• Minimum of 3-5 years project management / technical writing / engineering / technical theater related experience; or equivalent combination of education and experience.
• Proficiency in use of Microsoft Office required.

Nice To Haves

• Bachelor’s degree in Business Management preferred.
• 1-2 Years of Theme Park specific experience is highly preferred
• Working knowledge of multiple disciplines and experience documenting complex systems, including: Show Animation, Show Action Equipment, Ride Conveyance (numerous types), Ride and Show Control Systems, Hydraulic Power Systems, Lighting Systems, Audio Systems, Projection Systems, and/or Special Effects is preferred.

Responsibilities

• Initiates and manages various action items or processes required in the administration of training and guidance to project teams.
• Coordinates with other departments as required to ensure full information integration and reviews all training status data in order to report status updates to Engineering & Safety leadership on an on-going basis. Data is critical to monthly senior management reporting.
• Works with Core Engineering & Safety leadership to revise and develop controlled documents, including: specifications, standards, guidance documents, and templates.
• Works with RI’s to review and edit documents such as Scope of Work, Deliverables, and System Requirements Articles using templates and standards while maintaining quality control and consistency.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 101-250 employees