Assistant Manager | Team Leader

Grafton Group PLC•Lucan, MN

60d

About The Position

Woodie's is the market-leading DIY, Home & Garden retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official Best Workplaces for Women for the past three years! We are also recognised by the Irish Centre for Diversity & Inclusion as an accredited Investor in Diversity. We are looking for a Leader to help grow and develop our team and our brand in Lucan. Our ideal candidate will: Experienced in retail, sales or operations and ready to step up Exposure to people management activities in a customer-facing environment Have a desire to support and mentor our store colleagues Be an authentic leader who builds an environment where every colleague can be themselves and do their best work. Be comfortable with holding performance-related discussions when needed Be a superb communicator with the ability to articulate messages clearly, listen to others, and engage with people Place a value on innovation and trying new ideas Recognise the importance of diversity of thought and backgrounds as key factors for teams to operate at their best.

Requirements

Experienced in retail, sales or operations and ready to step up
Exposure to people management activities in a customer-facing environment
Have a desire to support and mentor our store colleagues
Be an authentic leader who builds an environment where every colleague can be themselves and do their best work.
Be comfortable with holding performance-related discussions when needed
Be a superb communicator with the ability to articulate messages clearly, listen to others, and engage with people
Place a value on innovation and trying new ideas
Recognise the importance of diversity of thought and backgrounds as key factors for teams to operate at their best.

Responsibilities

Delivering extraordinary customer service, actively mentoring and motivating our store team
Effectively communicating business goals and objectives to our colleagues
Identifying commercial opportunities in your local area
Being responsible for cash and stock control
Supporting the store management team in making the best use of our payroll and headcount budgets
Supporting with the recruitment of store colleagues when required
Authorising and handling refunds and exchanges
Managing performance of your store colleagues
Conducting Performance Appraisals when required and supporting with talent and succession planning for your team
Following health and safety regulations whilst maintaining excellent operational standards to provide a safe environment for our customers and colleagues.
Create a phenomenal shopping experience for all customers