Assistant Team Leader

Center for Alternative • New York, NY

6h • Hybrid

About The Position

CASES is currently seeking a highly organized and detail-oriented Assistant Team Leader to join our Pretrial Services team. As an Assistant Team Leader, you will function as supervisory support to the Team Leader, handling specific responsibilities designated by them. You will provide direct oversight and supervision to the Case Coordinators and Peer Mentor staff. During periods where the Team Leader is occupied with other Supervised Release programmatic obligations or otherwise unavailable, the Assistant Team Leader will assist in managing the day-to-day operations of the team with the additional support of their Borough Director. The ideal candidate will have excellent organizational skills, effective communication abilities, and the ability to prioritize tasks effectively. CASES’ Supervised Release Program (SRP) annually diverts 7,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements.

Requirements

• Master’s degree in a relevant clinical discipline such as Social Work, Mental Health Counseling, Psychology with 2-4 years Supervisory experience.
• At least two years of experience working in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders.
• Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recovery.
• Experience understanding family systems based on diversity of cultural and ethnic backgrounds.
• Highly organized and self-motivated.
• Must be able to sit for extended periods.

Nice To Haves

• Preferred but not required: Fluency in Spanish.

Responsibilities

• Support the overall clinical and administrative operations of the community supervision, case management, peer support, health, and rehabilitation services.
• Manage a specialized caseload of program participants who present with significant behavioral health needs, co-morbid conditions and/or complex presentations requiring collaboration with various partner providers.
• Provide recovery-oriented, trauma-informed and gender-responsive services.
• Assess participant’s; immediate needs, legal circumstances, substance use, mental health, trauma, psychosocial, vocational, educational, and housing needs to complete assessments and develop service plans.
• Conduct outreach to families and significant others to gather collateral information for service planning.
• Use evidence-based counseling approaches to develop a rapport with participants and develop insight into specified need areas.
• Take leadership in management of high risk and complex care cases, including conducting direct work in the community and with other members of the team as needed to manage risk.
• Complete assessments, progress notes and program data reporting as required by program funders.
• Adhere to Supervised Release program protocols ensuring participants at higher risk for criminal recidivism and supervision failure receive intensive supervision.
• Support internal program auditing activities of progress notes, service referrals, service plans, discharge summaries and court reports with additional reinforcement during supervision.
• Complete electronic chart-keeping activities in accordance with confidentiality regulations, policies, and procedures.
• Provide culturally competent and anti-discriminatory services in accordance with CASES policies.
• Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor.
• Supervise Case Coordinators and peer intern students, where applicable.

Benefits

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees