Assistant Manager, Retail

San Manuel Casinos • Highland, CA

14d

About The Position

Under the direction of reporting to the Senior Manager Retail Operations, the Retail Assistant Manager will lead the retail operations team on various department-specific initiatives and ensure the successful completion of all deadlines. The Retail Assistant Manager will be responsible for keeping open communication while creating an understanding of all department and individual objectives and goals. The Retail Assistant Manager will liaise between managers, employees, and guests. The Retail Assistant Manager must be able to improve guest satisfaction, drive sales goals and proactively strategize to hit performance targets.

Requirements

• Bachelor’s degree in Retail, Business Administration, or related field required.
• Minimum three (3) years of retail experience required.
• Minimum two (2) years of supervisory experience required.
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
• Intermediate proficiency in Microsoft Outlook, Word, and Excel is necessary.

Nice To Haves

• Experience using Databases, InfoGenesis, Yellow Dog, or any Inventory Management program preferred.
• Internal and external guest service; Ability to thrive in a guest-centric environment.

Responsibilities

• Supports Retail leadership in managing day-to-day operations. Holds authority to make executive decisions in the absence of the Retail Senior Manager Retail Operations.. Holds meetings, and provides accountability to team members. Oversee day-to-day operations, helps build career paths, and succession plan for future growth.
• Develops strategies for better workplace efficiency. Prepares and executes departmental training to ensure goals are achieved. Ensures a Best-in-Class guest experience is delivered at all times.
• Maintains an open line of communication with retail teams, management, and buying teams to drive top-level execution and promote strong sales results while adhering to Yaamava’ Resort & Casino business strategies.
• Ensures stores are maintained, in outstanding condition, and that all visual merchandising standards have been met. Monitors and reconciles inventory to ensure Retail Supervisors are always maintaining adequate levels of merchandise to increase profit.
• Manages expenses and ensures profitability through monitoring and analyzing financial statements.
• Performs other duties as assigned to support the efficient operation of the department.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

Benefits

• As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level