Assistant Manager, Program

MyPath•Oconomowoc, WI

33d

About The Position

Are you passionate about making a difference in the lives of others? Do you enjoy guiding and supporting individuals in a therapeutic, team-based environment? Genesee Lake School, a MyPath Company, provides residential, educational, and community-based services for children and young adults with emotional, behavioral, and developmental challenges. Our mission is to promote growth, independence, and a high quality of life for the individuals we serve. Job Summary: We are seeking an experienced and compassionate Assistant Program Manager to join our team at Genesee Lake School. This leadership role is responsible for supervising Direct Support Professionals, coordinating daily operations, and providing hands-on support to students in residential, educational, and community settings. You will work closely with the Program Manager, interdisciplinary teams, and school staff to ensure the safety, structure, and therapeutic progress of each student. This position is ideal for individuals with a background in behavioral health and leadership who are passionate about supporting both students and staff in a dynamic environment.

Requirements

High school diploma or GED required; bachelor’s degree in social or behavioral science preferred.
At least 1 year of experience in a residential or behavioral setting required.
Strong leadership and team collaboration skills.
Ability to maintain a calm and effective demeanor in emergency and stressful situations.
Capable of managing competing priorities and making decisions independently.
Strong communication skills, both written and verbal.
Ability to work independently and as part of a team to deliver high-quality care.
Ability to effectively implement approved physical intervention techniques.
Must be at least 21 years old.
Must possess a valid Driver's License and have an acceptable driving record.
Willingness to work with residents in a variety of settings, including community outings.
Ability to meet physical requirements, including lifting, mobility, and active supervision.

Nice To Haves

Previous supervisory experience strongly preferred.

Responsibilities

Supervise, coach, and support Direct Support Professionals (DSPs) in daily routines and care practices.
Coordinate staff schedules to ensure consistent student support coverage.
Conduct regular team meetings, provide performance feedback, and contribute to professional development efforts.
Collaborate with the Program Manager on HR duties including interviewing, onboarding, and performance evaluations.
Engage with students in residential, school, and community settings to teach life skills, self-care, social interaction, and coping strategies.
Support students during daily routines and activities, including hygiene, meals, recreation, and schoolwork.
Implement individualized treatment and behavioral support plans in collaboration with treatment teams.
Monitor, document, and communicate student behaviors and progress across settings.
Attend or designate attendance for treatment team meetings and contribute to ITP/IEP planning.
Maintain open communication with teachers, therapists, and program staff to coordinate student care and support.
Assist with medication reviews and provide behavior observations as needed.
Ensure compliance with safety protocols and agency policies.
Manage supplies and budgets, including use of company credit cards and expense reporting.
Maintain cleanliness and appearance of program areas, vehicles, and grounds.
Provide transportation to appointments and outings when needed.