Assistant Manager of Revenue Cycle Management

Lutheran Senior Services • St. Louis, MO

18d

About The Position

Introduction: At EverTrue, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with – residents and coworkers – every day. Summary: The Assistant Manager of Revenue Cycle Management (RCM) provides direct supervision of the staff working with Anywhere Care and Third-Party billing; Supports the Manager of Revenue Cycle Management (RCM) in developing and maintaining documentation for related training/job aids/procedures and analyzing data and processes for RCM strategies; Designs and delivers training programs to enhance staff competencies; Monitors and reports performance metrics; Enhances and standardizes workflow processes throughout revenue cycle to improve consistency and efficiency, regularly communicating with Manager of RCM to ensure smooth operations and resolve billing-related issues.

Requirements

• 3 years of business office experience
• Prior billing experience in either the Senior Living industry or Hospital industry
• Strong computer skills including Microsoft Excel, Teams, SharePoint, Outlook, Word
• Must demonstrate a positive attitude and strong commitment to teamwork
• Must possess effective communication skills (verbal and written)
• Strong analytic and process development skills

Nice To Haves

• Associates degree in a business-related field preferred

Responsibilities

• Directly supervises and supports department staff, including but not limited to hiring staff and managing their performance and professional development
• Performs and completes (as well as managing others performing these same tasks) the month-end closing process for RCM which includes posting all charges and cash receipts and conducting an analysis of revenue prior to submitting to Manager of RCM for the final close
• Provides oversight and reporting for the following Accounts Receivable functions: Charge posting Billing/Cash receipts posting Completion of monthly AR Allowance Coordinates final month-end AR Allowance reporting in collaboration with the Manager of RCM Manages Life Plan Community Nursing Facility Vendor Medicaid Billing, including Medicaid Pending AR Allowance
• Provides support for the RCM staff, which includes providing back-up coverage during extended staff absences, and providing special analysis/projects as approved by Manager of RCM
• Ensures accurate revenue recognition, accounts receivable, compliant claim generation, to maximize the timeliness of payments for services billed
• Responds timely to information requests related to revenue/claims/AR questions
• Responds Maintains up-to date technical knowledge of payer billing rules and regulations via CMS website, MAC website, payer listserv, newsletters, etc.; Keeps Manager of RCM apprised of any areas impacting RCM

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree