COP2026 - 9 Assistant Manager of Quality Index ~ Dept Only

Hyundai Motor Company

About The Position

Responsible for developing, coordinating and managing IQS, VDS, and CR Improvement Activity to achieve Global Quality Index (GQ 3.3.5.5.) and QA Business Targets in an automotive manufacturing environment

Requirements

Bachelor’s degree in Engineering or Science or equivalent preferred
5 – 10 years of job related experience preferred
MS Word
MS Excel
MS PowerPoint
Tableau
Power BI

Responsibilities

Defines, develops and implements Quality index improvement plan, procedures, and assessments.
Manage J.D. Power and Associates (JDPA) Initial Quality Study (IQS), Vehicle Dependability Study (VDS), Consumer Report (CR) and Media Sources data.
Coordinate and report IQS, VDS and CR -related internal and external activities with JDPA/External Institutes, HMMA, HMC, HMNA, HATCHI, and Suppliers.
Ensure IQS, VDS, and CR data is analyzed accurately and reported within the specified time frames.
Ensure Field Claim is analyzed quarterly to track Vehicle durability & reliability.
Report of IQS, VDS, CR improvement oriented audit quality status of completed vehicles.
Analyze customer/expert review sourced from media and benchmark competitors’ quality status.
Follow-up Improvement Status and Validate countermeasures effectiveness of IQS, VDS, and CR impact issues.
Create Quality Summary Reports as necessary to monitor process and progress.
Coach and Lead Quality Index Team Member(s) in continuous improvement activities.
Evaluate Specialists’ performance in accordance with company policies including adherence to time and attendance policies, performance metrics, etc.
Administers, coordinates, and complies with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
Meets all other requirements as assigned.