Assistant Manager - Inflight Crew Scheduling

United Airlines•Arlington Heights, IL

About The Position

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Why Inflight Services? Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation. Job overview and responsibilities Directs the activity of Inflight crew schedulers at the system Operations Control Center. Oversee shift activities of the Inflight Crew Scheduling functions. Coordinates and communicates with other operating groups within the NOC. Ensures contractual interpretations and scheduling practices are administered consistently and cost effectively Functions as a liaison with bases and other departments with the NOC, fostering open communication and modeling teamwork through cross-functional working relationships Maintains productive relationships with the flight attendant union representatives Leads a team of senior schedulers and schedulers Develops employees and encourages positive employee engagement Represent Inflight Scheduling as an SME for organizational IT, training and project initiatives

Requirements

High School diploma
1-2 years operational management
1-2 yrs Scheduling Ops Experience
Strong ability to promote inclusiveness, communication and employee development
Strong verbal communication skills
Read and write in English
Word, Excel and Powerpoint
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Must be able to work in a 24/7 operational environment

Nice To Haves

B.A.
2+ Years operational and people management
Microsoft Office experience

Responsibilities

Directs the activity of Inflight crew schedulers at the system Operations Control Center.
Oversee shift activities of the Inflight Crew Scheduling functions.
Coordinates and communicates with other operating groups within the NOC.
Ensures contractual interpretations and scheduling practices are administered consistently and cost effectively
Functions as a liaison with bases and other departments with the NOC, fostering open communication and modeling teamwork through cross-functional working relationships
Maintains productive relationships with the flight attendant union representatives
Leads a team of senior schedulers and schedulers
Develops employees and encourages positive employee engagement
Represent Inflight Scheduling as an SME for organizational IT, training and project initiatives