Assistant Manager Cafe

Palms•Las Vegas, NV

17d•Onsite

About The Position

Reporting to the Cafe Manager the Assistant Manager Cafe will be responsible for the daily operations of the restaurant. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard. Core Responsibilities: You will also set the stage for guest experience with your welcoming smile and service. Make daily floor plans per shift to ensure proper rotation and coverage of stations. Supervise floor service in dining room during hours of operation. Supervise cashiers to ensure correct policies and procedures for check handling and closing are maintained by service staff as well as manage activities; means of access and egress, to ensure complete compliance with Health Department and Fire Marshall Regulations. Review daily schedules and manage time off and vacation requests, coach and train on policies, procedures, and performance. Direct communication with guests for special requests and large party reservations. Perform team evaluations and manage issues related to attendance records. Maintain communication with the Chef on all food service and menu issues. Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and team members. Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments. Keep inventory form and stocking area updated. Knowledge of all menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment. Inspect food coming from support departments to ensure freshness and quality. Exercise cost controls for all aspects of restaurant operation. Maintain direct communication with guests for special requests and large party reservations. Perform other job-related duties as requested.

Requirements

High volume restaurant management or supervisory experience required
Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
Effective listening abilities with strong judgment skills
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
High school diploma or equivalent
Two (2) years of related experience
Work varied shifts, to include evenings, weekends and holidays
Must obtain & maintain a TAM/Alcohol Awareness Card
Must obtain & maintain a SNHD Health Card
Minimum age requirement is 21

Nice To Haves

Experience working in a similar resort setting preferred

Responsibilities

Responsible for the daily operations of the restaurant
Set the stage for guest experience with your welcoming smile and service
Make daily floor plans per shift to ensure proper rotation and coverage of stations
Supervise floor service in dining room during hours of operation
Supervise cashiers to ensure correct policies and procedures for check handling and closing are maintained by service staff as well as manage activities; means of access and egress, to ensure complete compliance with Health Department and Fire Marshall Regulations
Review daily schedules and manage time off and vacation requests, coach and train on policies, procedures, and performance
Direct communication with guests for special requests and large party reservations
Perform team evaluations and manage issues related to attendance records
Maintain communication with the Chef on all food service and menu issues
Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and team members
Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments
Keep inventory form and stocking area updated
Knowledge of all menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
Inspect food coming from support departments to ensure freshness and quality
Exercise cost controls for all aspects of restaurant operation
Maintain direct communication with guests for special requests and large party reservations
Perform other job-related duties as requested