Assistant General Manager

Midtown Athletic ClubsDeerfield, IL
1d$85,000 - $90,000Onsite

About The Position

Midtown Athletic Club is searching for an Assistant General Manager to join our world class team in Bannockburn IL ( 2211 Waukegan Rd, Bannockburn, IL 60015). Check out our beautiful club here: Midtown Bannockburn, IL | Health Club and Gym The Assistant General Manager (AGM) is a senior member of the leadership team, and as an extension of the General Manager, is responsible for driving an exceptional experience for both members and associates. This position plays a crucial role in developing teams, creating a culture of accountability through the lens of our core values, and enhancing strong member communities. Salary range: $85,000 - $90,000. The actual compensation will depend on experience, and/or additional skills you bring to the table.

Requirements

  • Talent Development
  • Team Accountability
  • Hospitality Service
  • Labor Optimization
  • Difficult Conversation Management
  • Profit and Loss (P&L) Management
  • Staff Meetings
  • Data Analysis
  • Team Coaching
  • Time Management
  • Financial Acumen

Responsibilities

  • Foster core values
  • Hiring/onboarding
  • Creating a culture of accountability
  • Professional development of team
  • Recognition
  • Career pathway
  • Performance management
  • Host weekly Tactical meetings
  • Set the table for the member experience
  • Real time coaching/role modeling
  • Modeling core values
  • Daily walks / club eyes
  • Labor efficiency
  • Surprise & Delights
  • Front lines set up for success
  • Memorable Moments training
  • Act as an extension of the General Manager
  • Member issues / behavior
  • Associate / ER issues
  • Trainings
  • Creating a culture of accountability
  • Assigned champion (roles vary by club)
  • Accountability Pulse Survey
  • Associate turnover
  • Internal promotions
  • Performance metrics/training comp
  • Friendliness
  • Cleanliness
  • Interactions / Engagement metrics
  • Consolidated financial performance

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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