Assistant General Manager
About The Position
Are you ready to lead with vision and energy? At Luna Grill, we’re looking for Assistant General Managers to support GMs, coach teams, and ensure operational excellence across our restaurants. This is your chance to make an impact, grow your leadership, and elevate our guest experiences. As an Assistant General Manager (AGM) you will be supporting the General Manager in ensuring smooth daily restaurant operations. This role involves leading and developing team members, maintaining operational excellence, and upholding Luna Grill’s high standards for guest experience, food quality, and team culture. The AGM supervises front- and back-of-house team members and is responsible for ensuring safety, compliance and hospitality excellence. We’re Lunatics — devoted to maintaining high standards through culture, teamwork, and training. At Luna Grill, people are our #1 priority. We believe in cultivating talent, leading by example, and creating REAL experiences for both our guests and our team members. Come grow with us — and help turn every meal into a moment worth remembering. Luna Grill participates in E-Verify for all positions. E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. E-Verify checks information provided on an employee’s Form I-9 electronically against records contained in DHS and SSA databases. Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.
Requirements
- 3+ years restaurant management experience in a high-volume or fast-casual environment required
- High School Diploma or GED required; Associate degree preferred.
- Strong leadership and team development skills; able to coach, motivate, and inspire.
- Excellent guest service and hospitality mindset, handling concerns professionally.
- Detail-oriented, organized, and able to multitask in a fast-paced environment.
- Knowledge of restaurant operations (FOH & BOH) and operational decision-making.
- Tech-savvy with POS, KDS, Dayforce, and Microsoft Office.
- Flexible schedule includes nights, weekends, and holidays.
Nice To Haves
- Bilingual (English/Spanish) preferred
Responsibilities
- Support daily restaurant operations and step into BOH roles as needed
- Manage schedules, coverage, and labor to ensure smooth service
- Uphold Luna Grill standards for food quality, safety, and cleanliness
- Coach, train, and develop team members, providing feedback and guidance
- Assist with administrative tasks including payroll, inventory, and reporting
- Address guest concerns professionally and maintain a high level of hospitality
- Serve as Manager on Duty when GM is absent, overseeing the team and operations
Benefits
- Competitive hourly rate + guaranteed overtime (50-hour workweek)
- Quarterly performance bonuses
- Medical, Dental & Vision Insurance
- 401(k) eligibility
- Paid Time Off + Paid Holidays + Sick Leave
- Employee Referral Bonuses
- Career growth opportunities in a fast-growing brand
- A people-first culture where teamwork, respect, and hospitality come first
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
