Assistant General Manager

Las Vegas Petroleum•Judsonia, AR

About The Position

Join TravelCenters of America as an Assistant General Manager and play a pivotal role in supporting the overall operations of our dynamic business environment. As an Assistant General Manager, you will work closely with the General Manager to ensure that our locations run smoothly and efficiently while delivering exceptional service to our guests. Key Responsibilities: Assist the General Manager in overseeing daily operations, ensuring adherence to company standards and protocols. Support staff management, including hiring, training, and evaluating team members to foster a culture of excellence. Engage with guests to ensure satisfaction, address any concerns, and maintain high levels of customer service. Monitor financial performance, assist in budgeting, and implement strategies to achieve revenue goals and cost efficiencies. Enforce health and safety regulations while maintaining a clean and safe workplace for both staff and guests. Help manage inventory, ordering, and supplies to ensure the efficient operation of the business. Collaborate with the General Manager in training and mentoring staff for career development opportunities. If you are a motivated individual passionate about the hospitality industry and possess strong leadership qualities, we want you to be part of our team!

Requirements

Experience: 2-4 years in a supervisory or management role within the restaurant or hospitality industry.
Leadership Skills: Ability to inspire, lead, and develop a team, demonstrating strong interpersonal skills.
Customer Focus: Commitment to delivering outstanding guest experiences with a positive attitude.
Financial Acumen: Understanding of budget management, revenue tracking, and cost control measures.
Problem-Solving: Strong analytical and decision-making skills to handle various challenges on the job.
Communication Skills: Excellent verbal and written communication abilities for effective collaboration with staff and guests.
Flexibility: Willingness to work varied hours, including evenings, weekends, and holidays as needed.

Responsibilities

Assist the General Manager in overseeing daily operations, ensuring adherence to company standards and protocols.
Support staff management, including hiring, training, and evaluating team members to foster a culture of excellence.
Engage with guests to ensure satisfaction, address any concerns, and maintain high levels of customer service.
Monitor financial performance, assist in budgeting, and implement strategies to achieve revenue goals and cost efficiencies.
Enforce health and safety regulations while maintaining a clean and safe workplace for both staff and guests.
Help manage inventory, ordering, and supplies to ensure the efficient operation of the business.
Collaborate with the General Manager in training and mentoring staff for career development opportunities.