Assistant General Manager

Crunch•Daytona Beach, FL

61d•Onsite

About The Position

Are you ready to step into leadership, drive performance, and grow with one of the leading fitness brands in the nation? We are looking for a motivated and energetic Assistant General Manager (AGM) who's ready to elevate their career and take on a high-impact opportunity to learn the business, lead sales efforts, and build your path to becoming a General Manager! Job Summary The Assistant General Manager (AGM) is responsible for supporting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities. This role also includes a strong emphasis on sales, member experience, and team development, and is designed for future leaders who are ready to drive results today while continuously developing for tomorrow.

Requirements

High school diploma or equivalent
Strong leadership skills
Strong organizational and administrative skills
Strong sales and business acumen
Excellent written and verbal communication
Pass Background check
Not eligible to work remotely
Experience in a sales or leadership role, preferably in fitness or a fast-paced service industry
Strong sales drive and ability to hit individual and team targets
Natural leader who thrives in a team setting and isn't afraid to get on the floor and lead by example
Exceptional communication, organization, and problem-solving skills
High level of professionalism, integrity, and reliability
Passion for health, fitness, and personal development
30+ Hours Per Week

Nice To Haves

Bachelor's degree (preferred)
Sales experience - 2+ years (preferred)
Management experience - 2+ years (preferred)
CPR/AED certification (preferred)

Responsibilities

Sales Leadership: Assist in driving membership and personal training sales through daily goal setting, lead management, and closing techniques
Team Coaching & Accountability: Help train, motivate, and manage the front desk teams to deliver high performance
Operations Support: Ensure smooth day-to-day club operations including cleanliness, equipment upkeep, and staff coverage
Member Experience: Lead by example in delivering exceptional service and handling member inquiries or escalations with urgency
KPI Tracking & Action: Monitor performance metrics and contribute to improvement strategies aligned with club goals
Culture Builder: Foster a high-energy, team-oriented environment that reflects Crunch's 'No Judgments' philosophy
Growth Development: Actively participate in leadership development to prepare for a future General Manager role
Achieve target revenue goals through leadership and motivation of employees
Promote a professional and inviting environment that enhances the quality of service and care offered to members
Demonstrate a working knowledge of all standard operating procedures and policies
Conduct tours and telephone inquiries for prospective members
Monitor flagged check-ins and alerts to increase revenue and collections
Coordinate and work with other departments, including Personal Training and Group Fitness
Train and supervise the front desk, cleaning, and Kid's Crunch staff
Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, marketing events, promotional content, and general club maintenance
Ensure club meets standards for cleanliness, maintenance, safety, and security
Other duties as assigned