Assistant General Manager

Fabio Viviani Hospitality Group•Cincinnati, OH

About The Position

Italians are storytellers, and every great story is fueled by adventure. Zingaro—the traveler, the wanderer, the free spirit—is the perfect name to capture the essence of a restaurant that takes your guests on a journey across Italy, one dish at a time. A menu inspired by the roads less traveled, from the smoky flavors of Sicily to the earthy truffles of Umbria, to the rich, buttery pastas of Emilia-Romagna. Zingaro is about tasting it all, embracing the diverse, vibrant, and bold flavors that make Italy a culinary treasure. This name is more than a nod to the gypsy spirit—it's a celebration of culinary wanderlust, where each dish tells a tale of tradition and innovation. Just as the Zingaro roams freely, our restaurant invites you to embark on a sensory journey that captures the essence of Italy's diverse regions. Come for the vibe, stay for the food! Partnership & Hiring Note: Zingaro is a partner restaurant of Fabio Viviani Hospitality Group. While we collaborate closely with the FVH team, all open positions are hired directly by Zingaro.

Requirements

Passion for food and ensuring an excellent dining experience for all guests.
7+ years of experience in Restaurant/Hospitality Leadership preferred.
Proficient knowledge of systems and processes in food cost management.
Strong understanding of budgets, financial statements, and cost management to ensure business profitability.
Ability to interpret data, analyze market trends, and make data-driven decisions to support business strategies.
Ability to lead and empower a team.
Excellent communicate skills to effectively work and guide the management team and team members as well as speaking with guests
Ability to taste and evaluate food and beverage products
Must be flexible with schedule and able to work different shifts and shifts with undefined end times
Ability to quickly identify problems and implement solutions, especially in fast-paced environments.
Be able to reach, bend, stoop and frequently lift up to 20+ pounds
Be able to work in a standing position for long periods of time

Responsibilities

Provide quality, and genuine, hospitality in a timely manner.
Ensure that guest’s feel important and welcome in the restaurant.
Ensure the excellence of the service and hospitality provided by the entire team.
Lead and coach the team towards achieving exceptional guest service and employee satisfaction results.
Ensure effective hiring, training, development, promotion and performance management.
Guide all unit departments in upholding the excellence and efficiency of the business operations.
Assist in managing all P&L considerations according to budget, verifying all payroll on a per pay period basis when necessary.
Ensure the business delivers on the brand promise while achieving desired profitability.
Assist in developing and implementing creative strategies for revenue enhancement and cost containment.
Running hands-on shifts during volume periods.
Adheres to, and ensures all team-members adhere to, all company safety and sanitation policies and procedures.
Other duties as assigned.