Assistant General Manager
About The Position
At Virtelle Hospitality, we are dedicated to providing exceptional guest experiences in vibrant Asheville, NC. We are currently searching for a passionate Assistant General Manager. This position will join our larger Virtelle Hospitality team, have significant opportunities for growth and professional development, and will play a key role in the success of one of our full-service properties, the Holiday Inn Biltmore West. Position Overview: As the Assistant General Manager, you will be instrumental in the achievement of success for the Holiday Inn Biltmore West. We are looking for a dedicated professional with a proven track record in hotel management, strong leadership skills, and a commitment to delivering outstanding service. Join us in creating memorable experiences for our guests and contributing to the positive and collaborative culture of the Holiday Inn.
Requirements
- Minimum of 2 years of experience in hotel management.
- Strong leadership, communication, and interpersonal skills.
- Proficient in Microsoft Office and strong computer literacy.
Nice To Haves
- Previous experience with full-service hotels and related systems preferred but not required.
Responsibilities
- Collaborate with the General Manager and Department Managers to achieve company and hotel goals.
- Oversee all hotel departments, ensuring operational excellence and a commitment to Virtelle's culture.
- Contribute creative approaches to achieving common goals through teamwork.
- Maintain a clean and professional appearance for all department members.
- Represent Virtelle Hospitality professionally in community-related activities.
- Drive improvement in guest satisfaction through collaboration with colleagues.
- Provide coaching, feedback, and training to team members.
- Ensure a safe and secure environment in compliance with policies and regulatory requirements.
- Act as manager on duty in the absence of the GM.
- Contribute to accurate employee records through detailed documentation of HR events.
- Assist in recruitment, hiring, coaching, and counseling of hotel team members.
- Work with the General Manager on annual budgeting items.
Benefits
- Virtelle Hospitality contributes significantly to medical plans, keeping healthcare premiums low.
- We offer a $15,000 basic life insurance policy free to you and free access to Mental Health Care through the Employee Assistance Network.
- Dental insurance
- Vision insurance
- Pet insurance
- Ancillary life insurance
- Free parking
- Paid Time Off
- Travel benefits
- Growth potential
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
